Bud Brown Volkswagen
Olathe, KS
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Steve, the guy who wrote up my service requests, was really great help. I felt like I could trust him. I usually do all of my own auto work, but he earned my trust. really great help. I felt like I could trust him. I usually do all of my own auto work, but he earned my trust. More
Steve Hill is dedicated, providing personalized service with knowledge, expertise and the most up to date information on the vehicles he services. He takes the time necessary to explain so that one can un with knowledge, expertise and the most up to date information on the vehicles he services. He takes the time necessary to explain so that one can understand the work being done and why. More
They charge me but they not fix my key remoteProgramming They charge me but they not fix my key remote Programming they tell me you have to be $110 They tell me have to pay for it They charge me but they not fix my key remote Programming they tell me you have to be $110 They tell me have to pay for it More
Outstanding service from the beginning of the process to the end. To purchasing this vehicle online to meeting you guys it’s been a great experience keep up the great work I will recommend you guys. the end. To purchasing this vehicle online to meeting you guys it’s been a great experience keep up the great work I will recommend you guys. More
Bud Brown has fabulous customer service and is always timely! If anything changes, they always keep you informed and up to date! Always go back! timely! If anything changes, they always keep you informed and up to date! Always go back! More
They believe in the product with great knowledge and back it with responsibility and accountability! Great team! Had issue with sunroof and everyone stayed late to make sure it ok 👌 it with responsibility and accountability! Great team! Had issue with sunroof and everyone stayed late to make sure it ok 👌 More
I had my vehicle serviced here and was very impressed with the service manager, I had a few questions about my vehicle and the last service that was completed on it. The manager listened to my questions with the service manager, I had a few questions about my vehicle and the last service that was completed on it. The manager listened to my questions and told me that he would come and speak with me again after the service technician took a look at my vehicle. After a short wait he let me know I had nothing to worry about, explained to me what the issue was and told me there was no charge for the service. I felt this was truly an exceptional experience and if I had taken my vehicle to another dealership I wouldn’t have received the same customer service. More