Bud Brown Volkswagen

Overall Good Took lightly longer than expected for the oil change, but the work was done and car returned very clean. As always, the service people are friendly. Took lightly longer than expected for the oil change, but the work was done and car returned very clean. As always, the service people are friendly. More

Professional, fast service I brought my GTI in for the 20,000 mile service early in the morning and it was completed in about an hour. Professional, friendly and knowledgeable I brought my GTI in for the 20,000 mile service early in the morning and it was completed in about an hour. Professional, friendly and knowledgeable service advisors, technicians I trust and a clean comfortable waiting room make this my go-to place for service on my new VW. More

It's the car We bought the 2011 routan in 2012 and it has constantly been a problem. So many major issues, some covered by warranty but too many not. The dealershi We bought the 2011 routan in 2012 and it has constantly been a problem. So many major issues, some covered by warranty but too many not. The dealership service team has been good to deal with, it's just the lemon of a vehicle that frustrates me. From my research I've learned that this model/year has universally has failed and that VW is discontinuing the model. More

Great customer service I was completely satisfied with customer service including help in selection: test drive of few vehicles, information provided on vehicles etc, fast a I was completely satisfied with customer service including help in selection: test drive of few vehicles, information provided on vehicles etc, fast and smooth purchase. More

2109 Jetta The purchase experience was better than other dealers I’ve been too. Relatively quick and easy. Brian in finance was also a pleasure to work with. The purchase experience was better than other dealers I’ve been too. Relatively quick and easy. Brian in finance was also a pleasure to work with. More

Friendly The service department was thorough and friendly and understood that I had to get to work and sped up the process to ensure that I was not late and ev The service department was thorough and friendly and understood that I had to get to work and sped up the process to ensure that I was not late and everything was done properly More

Great customer service They take really good care of my car. The car is always washed and hand dried with the wheels waxed. The service folks are friendly and listen to cust They take really good care of my car. The car is always washed and hand dried with the wheels waxed. The service folks are friendly and listen to customer concerns. They give great tips when needed. I highly recommend them. More

Good and fast service Help fix my car after local mechanic couldn't figure out how to. Don't usually go to the dealer because they are expensive, but they fixed the problem Help fix my car after local mechanic couldn't figure out how to. Don't usually go to the dealer because they are expensive, but they fixed the problem. More

#1 service We are always taken care of when we bring our car in for service. I live in Salina and have had my vehicle serviced at the same place. Ok customer ser We are always taken care of when we bring our car in for service. I live in Salina and have had my vehicle serviced at the same place. Ok customer service but happier with you. More

Amazing Everytime I've brought my car in for service at Bud Brown, the staff and quality of work is perfect. The staff are always friendly and knowledgeable. Everytime I've brought my car in for service at Bud Brown, the staff and quality of work is perfect. The staff are always friendly and knowledgeable. They explain everything in a way you can understand! Each time I get may car back it's clean or cleaner than when I handed over the keys. No smudges or grease ever left behind, which let's me know the technicians who worked on my car are also professionals! For good, quality, and professional vehicle service, I would recommend Bud Brown Volkswagen everytime! More