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Bud Brown Volkswagen

Olathe, KS

4.6
2,404 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,404 reviews

January 01, 2021

Always great service, starts with the service advisors, always willing to do what it takes to get you back on the road. Great work thank you. More

by Cameron Flemming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 04, 2021 -

Bud Brown Volkswagen responded

Cameron - Thank you for posting about your recent visit! We are delighted that you can depend on our Bud Brown Volkswagen team to keep your vehicle running smoothly and safely. See you next time!

December 31, 2020

Tom and the crew could not have done more to help me with my issues. I would be happy to buy a vw at this dealership because of their service department alone! More

by JOE I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jan 04, 2021 -

Bud Brown Volkswagen responded

Joe - It was our pleasure to assist you! Thank you for stopping by to commend Tom and our Bud Brown Volkswagen team. We look forward to working together in the future!

December 31, 2020

This was our first experience with Bud Brown and we are very satisfied with our service and also with our service consultant. We will return More

by g.dack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 04, 2021 -

Bud Brown Volkswagen responded

There is nothing better than hearing that we have earned your repeat business! Thank you for choosing Bud Brown Volkswagen and leaving an excellent review. See you next time!

December 30, 2020

Jeff was more than helpful! He took his time and really gave us every option possible. We are so happy with our purchase and couldn’t have asked for a better experience! More

by CRISTALCOPPOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Dec 30, 2020 -

Bud Brown Volkswagen responded

Congratulations on your new car! We appreciate your confidence in Bud Brown Volkswagen, and are thrilled that Jeff helped you find your perfect fit. Safe travels and Happy New Year from our team!

December 30, 2020

Wonderful experience from the first contact to the very detailed delivery of our new vehicle! We went into test drive a 2021 Atlas, we met Jeff and had our test drive. He was patient with us and our 2 youn More

by Ksrobins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Dec 31, 2020 -

Bud Brown Volkswagen responded

Thanks for this great review! It is wonderful to hear that your purchase experience was stellar from start to finish. We will pass along your kind comments to Jeff and Jerry. Thank you for choosing Bud Brown Volkswagen and sharing your positive feedback. We wish you and your family safe travels in your new Volkswagen Atlas!

December 29, 2020

Best service around, Kelly, Steve, Norman and Tom are all easy to deal with. Fair and honest. Only place I bring my VW’s thank you More

by Fixedrightfirsttime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Dec 30, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! Kelly, Steve, Norma, and Tom are all fantastic members of our team at Bud Brown Volkswagen, and we will be sure to let them know that you appreciate their help. We look forward to your next visit!

December 28, 2020

My used vehicle purchase at Bud Brown was effortless with absolutely no pressure from anyone. Mike was great to work with and went out of his way to help facilitate the deal ending with him coming to my hous More

by Brian Borjas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Dec 28, 2020 -

Bud Brown Volkswagen responded

Brian - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Mike. Congratulations on your new vehicle, and we are looking forward to working with you again down the road! - The Bud Brown Volkswagen team

December 24, 2020

Great sales and service team. I have been a customer for almost four years and they always impress me with their customer service and professionalism. More

by STEVE.FREIMANIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Tom Mabe
Dec 27, 2020 -

Bud Brown Volkswagen responded

Steve, thank you for the review! We are grateful for your returning business here at Bud Brown Volkswagen, and we look forward to your next visit!

December 23, 2020

Had a complicated issue, Kelly got me back on the road while working with VW. Kept me updated and fixed up ASAP. Thank you Kelly! More

by KC VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Dec 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad Kelly took good care of you and got you back on the road safely here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

December 23, 2020

Outstanding service department. Attention to detail and genuine concern about any issues brought up. Courteous staff that are airways cheerful and look professional. Top notch dealership in every respect More

by MSGTUSAFR
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Dec 23, 2020 -

Bud Brown Volkswagen responded

It was so kind of you to share your feedback. We're grateful to have earned your business at Bud Brown Volkswagen!

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