Bud Brown Volkswagen

Respect They treat you as a person at Bud Brown. I felt they treated me with high respect, like I was an important person to them. That’s a good thing They treat you as a person at Bud Brown. I felt they treated me with high respect, like I was an important person to them. That’s a good thing More

Great Service Staff was helpful and efficient. There were some issue booking an appointment thtrought the web interface and staff got me set up without any issues. Staff was helpful and efficient. There were some issue booking an appointment thtrought the web interface and staff got me set up without any issues. More

Great experience Jerry was so helpful, took his time and kept us informed with the process. Didn't rush us or push us at all, I would definitely come back! Jerry was so helpful, took his time and kept us informed with the process. Didn't rush us or push us at all, I would definitely come back! More

A very good buying experience. The salesperson, Missy, understood her customer. She worked well with both husband and wife, understanding the difference between males and females n The salesperson, Missy, understood her customer. She worked well with both husband and wife, understanding the difference between males and females needs when buying a car. She did her job and then turned us over to the finance guy who made everything quick and efficient. More

Service My wife had to take the car in because I had an unplanned meeting. She was treated well and was not pressured to purchase extra services or parts. Tha My wife had to take the car in because I had an unplanned meeting. She was treated well and was not pressured to purchase extra services or parts. Thank you. More

Great Customer Service I took in my 2003 VW Jetta to get the transmission serviced and have a seal replaced. I left it over the weekend to wait for a part to arrive. They sa I took in my 2003 VW Jetta to get the transmission serviced and have a seal replaced. I left it over the weekend to wait for a part to arrive. They said that they stripped out a bolt so they couldn’t take off the seal and get it fixed so they just did the regular service. I was a little discontent about it because I could’ve had my car back way sooner than I did because I was just waiting on the part and also I now have a stripped bolt in my transmission. But they were very friendly and helpful, they also vacuumed, washed, and I think they even waxed it which I was very happy about. More

My 2009 Beatle maintenance My recent service to change the transmission fluid was done at appointment time along with other items checked and the cost was very competitive whi My recent service to change the transmission fluid was done at appointment time along with other items checked and the cost was very competitive which on my 2009 VW does make a difference which dealer I go to. More

Suspension repair and wheel replacement Great service manager. Excellent communication throughout the process. Even gave us a loaner for free. The car drives like it is new again. Great job. Great service manager. Excellent communication throughout the process. Even gave us a loaner for free. The car drives like it is new again. Great job. More

Overpriced for the service I spent over $100 to have an oil change and tire rotation. A tire valve cap wasn’t even put back on and others were barely screwed back on. If it were I spent over $100 to have an oil change and tire rotation. A tire valve cap wasn’t even put back on and others were barely screwed back on. If it weren’t for my warranty, I would not come back. I spent enough on the car already. More

Trade in and Car Purchase at Bud Brown Sam at Bud Brown was able to listen to what we wanted to do with our car purchase and made it happen! He was easy to work with and would recommend him Sam at Bud Brown was able to listen to what we wanted to do with our car purchase and made it happen! He was easy to work with and would recommend him any day! More