Bud Brown Volkswagen

Missy was wonderful to work with. Knowledge, caring & fun!!! Missy made our car buying & trading easy & simple. She was helpful, friendly, and has a lot of caring & compassion for the people she works with. W Missy made our car buying & trading easy & simple. She was helpful, friendly, and has a lot of caring & compassion for the people she works with. We have already recommended her to our friends. We have been very happy with Bud Brown on our last car purchase and the service of our former car, a gently used, 2015 Jetta (about 2 1/2 years ago). We are excited with our new 2018 Passat R-line. We are looking forward to a long & happy relationship with Missy & everyone at Bud Brown. More

Our first VW! It all happened so fast! Missy was great! You just know when it's THE vehicle for you and your family. We LOVE our Passat! It's smooooooth like buttah It all happened so fast! Missy was great! You just know when it's THE vehicle for you and your family. We LOVE our Passat! It's smooooooth like buttah! More

Buying a car is a piece of cake! Seriously if somebody had told me that buying a car would be easy I would have laughed in their face. We bought our first VW in January after going to Seriously if somebody had told me that buying a car would be easy I would have laughed in their face. We bought our first VW in January after going to a few different dealerships. Sam made us feel at home right away! He worked with us to give us the best experience possible. We loved him so much that we drove 3 hours back this past month to buy another car from him!! He is the coolest guy, ever, and he takes care of his customers! The rest of the VW team at Bud Brown is amazing. I would absolutely recommend this place if you’re wanting a hassle free experience! More

Review Missy was awesome sale person I will buy all my Volkswagons from her. Her personality was very humorous and personal. Best sales person I’ve have by f Missy was awesome sale person I will buy all my Volkswagons from her. Her personality was very humorous and personal. Best sales person I’ve have by far in a long time. More

Best In The Business!!! Norman is by far, the most customer service oriented, funny, helpful, joyful person I have ever met. He has excellent customer service skills and is w Norman is by far, the most customer service oriented, funny, helpful, joyful person I have ever met. He has excellent customer service skills and is willing to help resolve any issue you have with a smile. I would recommend this establishment to anyone looking for spectacular service from the best people in the business! Thank you Norman for being who you are! More

Fast friendly quality Max is very knowledgeable about his products pointing out all the safety features of the Tiguan. Also the comfortable ride and economic 4 cylinder eng Max is very knowledgeable about his products pointing out all the safety features of the Tiguan. Also the comfortable ride and economic 4 cylinder engine is very responsive More

Excellent Car Shopping Experience My daughter and I were looking for a car for her to take to college. We found an excellent choice that fit our budget the sales staff were very good My daughter and I were looking for a car for her to take to college. We found an excellent choice that fit our budget the sales staff were very good and helpful in our car buying experience More

Good service I normally would give a 5 star rating, but I am still waiting to hear if my salesperson contacted Chevrolet about my music CDs. I had called right af I normally would give a 5 star rating, but I am still waiting to hear if my salesperson contacted Chevrolet about my music CDs. I had called right after I drove the new car home. He promised he would check right away. Well, he never did check and never did get gack to me about it. Sounded like my car was given to the Chevy Dealer in Olathe....and comment was "maybe it's in the lost and found." Otherwise, I thought the service was good. I see that the car prices are fairly competitive. The car is a nice one. I have known the Brown Family since I was little. The music CDs accidentally left in my car was a favorite of my dad's who has passed away. So, it meant something to me. I hope the service ahead of the sale wasn't just for the sale.... Everyone was professional and kind. Phil Brown has a great place. The incident is small, in the big picture, but did have a final impact on the followthrough of this final transaction. I am hoping I did, in fact, get a good deal.... More

Visit Khaled was very helpful and informative. He patiently demonstrated all vehicles that met our parameters . He answered all questions to our satisfactio Khaled was very helpful and informative. He patiently demonstrated all vehicles that met our parameters . He answered all questions to our satisfaction. We are considering a purchase. On our second visit during our negotiations the next level person was arrogant and disagreable. Aparaently their on line offers are not consistent with what they offer in person. I will never recomend this dealer. More

Great car buying experience. Started out at another dealership but ended up buying at Bud Brown VW because the staff especially Sam, was so much more helpful & friendly. Explaine Started out at another dealership but ended up buying at Bud Brown VW because the staff especially Sam, was so much more helpful & friendly. Explained the entire process thoroughly & answered all of our questions. Straight forward & honest. Would not hesitate to do business with this dealership again. Highly recommend for anyone looking to purchase a VW in the Kansas City metro area. More