Bud Brown Volkswagen

Norman is fantastic Quick serviceThorough explanation of all my needs and the condition of my car it was clean inside and out really great service friendly staff have the Quick serviceThorough explanation of all my needs and the condition of my car it was clean inside and out really great service friendly staff have the parts in stock I had a long wait time More

Turbo Warranty Work Had 2010 Tiguan towed in for engine problem. Diagnosed as turbo problem requiring replacement. Steve Hill did a tremendous job advocating for me. The Had 2010 Tiguan towed in for engine problem. Diagnosed as turbo problem requiring replacement. Steve Hill did a tremendous job advocating for me. The entire $2500 service was covered under a $500 warranty repair. I have had other service performed on other cars by other dealer service departments. I have never had a positive experience with other dealers. Bud Brown and Steve Hill exceeded expectations! And the check out/bill pay experience was overwhelmingly positive! Thank you!! More

Excellent Seevice!! Excellent service and great staff!! Steve explained everything thoroughly from start to finish. He also worked with me to help provide a loaner car Excellent service and great staff!! Steve explained everything thoroughly from start to finish. He also worked with me to help provide a loaner car during the lengthy service work. More

Love My Jetta Eric Shaver was the best car salesman ever. No pressure and no rush to make me decide. He presented my options and worked with me to make sure that I Eric Shaver was the best car salesman ever. No pressure and no rush to make me decide. He presented my options and worked with me to make sure that I had a payment I was comfortable with. More

Quick and painless I knew exactly what car I wanted going in. Sam Silverman was polite, knowledgeable, and had everything in order paperwork wise, all of which made the I knew exactly what car I wanted going in. Sam Silverman was polite, knowledgeable, and had everything in order paperwork wise, all of which made the buying experience quick and painless. Sam took my fiancé and I to meet the employees in the service department (names escape me at the moment) all of whom were also polite and knowledgeable and eager to assist in anyway they could. Jerry Arns helped us fill out the paperwork for the financing. Even that bit, which can become a jumbled and tedious mess, was taken care of in a timely manner. Everyone we dealt with were personable and eager to assist. All of these things combined made car buying as stressless as possible! More

Good experience Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasona Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasonably priced, convenient car. More

Thorough and quick This dealership had great service. I brought my car in for an oil change and they had the oil changed, car inspected and washed inside and out within This dealership had great service. I brought my car in for an oil change and they had the oil changed, car inspected and washed inside and out within 1.5 hours. More

Customer service was positive and energetic. Norman was fantastic to work with. He has such a positive attitude and is so energetic that I look forward to my next oil change. Norman was fantastic to work with. He has such a positive attitude and is so energetic that I look forward to my next oil change. More

very Happy Quick, efficient, friendly service. What else could anyone ask for ? Your review company service sucks for telling me you need more words. Why don’ Quick, efficient, friendly service. What else could anyone ask for ? Your review company service sucks for telling me you need more words. Why don’t you try and be as efficient and friendly as the service department that I visited yesterday. More

Excellent customer service! From start to finish my shopping experience was great! Melissa went out of her way to ensure,I was satisfied. She provided outstanding customer servic From start to finish my shopping experience was great! Melissa went out of her way to ensure,I was satisfied. She provided outstanding customer service and I would highly recommend her to all my family and friends. Her professional attitude and her kind mannerisms made buying my 2015 Volkswagen easy. Thank you! More