
Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,406 reviews
Steve's Customer Service Steve has assisted me through two significant repairs on the 2006 Beetle since 2006. His attention to detail with respect to customer service far exc Steve has assisted me through two significant repairs on the 2006 Beetle since 2006. His attention to detail with respect to customer service far exceeds expectations. More
GTI purchase Great experience. Found the car I wanted online. Contacted Smokey and went up the next weekend where Jason (sales) and Jerry (finance) ensured I w Great experience. Found the car I wanted online. Contacted Smokey and went up the next weekend where Jason (sales) and Jerry (finance) ensured I was in and out of the dealership in less than two hours. Best car buying experience I have ever had. I will be back when I'm ready for a new car. More
Amazing service Im new to town and found the nearest VW dealership I could find. The staff was welcoming, very personable and really responsive. I'll definitely retur Im new to town and found the nearest VW dealership I could find. The staff was welcoming, very personable and really responsive. I'll definitely return anytime I need anything for my VW. More
New Tiguan Smokey Peters sold my first car to me years ago. Imagine my surprise seeing him when looking for my teens first car! Smokeys manner, frankness and exp Smokey Peters sold my first car to me years ago. Imagine my surprise seeing him when looking for my teens first car! Smokeys manner, frankness and expertise made the sale, again! Brandon and Jerry made the paperwork easy. Highly recommend this dealer! More
Service Purchased 4 new tires in the last year, during the recent service, tire had a nail in it and replaced, no charge. The nair was observed during the f Purchased 4 new tires in the last year, during the recent service, tire had a nail in it and replaced, no charge. The nair was observed during the free tire rotation. Always get great service from Bud Brown. It cost a little more, but the service is excellent. More
A team that understands! Your service team was awesome! My battery died, I was late leaving KC for Sioux City where my kids were waiting for me. Bus Brown got me right in and Your service team was awesome! My battery died, I was late leaving KC for Sioux City where my kids were waiting for me. Bus Brown got me right in and once I expressed my panic for being late, they rushed as fast as they could and they exchanged my battery in about 15 minutes! Truly incredible and so appreciated. More
Fair. Uncomplicated. Go prepared. We had a great experience with Max as our salesman. Jerry did the finances and he was wonderful too. We had both of our very young children with us an We had a great experience with Max as our salesman. Jerry did the finances and he was wonderful too. We had both of our very young children with us and everyone was very accommodating. We felt like things were clear and uncomplicated. Beautiful car, fair price. More
Good Experience buying a Jetta This was a great dealership to work with. Found their website and sent an email with some questions. I received a fast response and over the weekend t This was a great dealership to work with. Found their website and sent an email with some questions. I received a fast response and over the weekend test drove a few cars. Jason and Smokey where very friendly and answered all my questions. The finance guy Kevin was also very friendly. I like my 2019 VW Jetta. More
Leaseing my new VW was a breeze at Bud Browns dealership Brandon was very helpful in the selection of my vechicle and how to program my cars computer. Walked me through the process and I will call on him wit Brandon was very helpful in the selection of my vechicle and how to program my cars computer. Walked me through the process and I will call on him with any future questions. More
Multiple symptoms- 1 visit - fixed! Whether you know what the problem is it not, take your vehicle here! A little pricey but hey quality isn't cheap and your car will be fixed in one vis Whether you know what the problem is it not, take your vehicle here! A little pricey but hey quality isn't cheap and your car will be fixed in one visit. They even have nice loaner vehicles!! Thanks Steve!! More