Bud Brown Volkswagen

Good customer service Got in and got out with the car with no hustle. Really good customer service. Will recommend a friend. Good salesmen, they treat you like home. Got in and got out with the car with no hustle. Really good customer service. Will recommend a friend. Good salesmen, they treat you like home. More

Steve Hill is very professional My experience with the Service Department has always made me feel better, because the staff are very friendly and helpful. Steve Hill is so profession My experience with the Service Department has always made me feel better, because the staff are very friendly and helpful. Steve Hill is so professional and treats people with respect. More

Greatness Shopping Experience Shannon was a great sales rep to work with. Very informative and I never felt pressured throughout the process. I’d recommend Shannon and his team to Shannon was a great sales rep to work with. Very informative and I never felt pressured throughout the process. I’d recommend Shannon and his team to anyone. More

Used Car purchase Shannon Strong made the whole used car purchase process comfortable and enjoyable. He was patient with my teen daughter and our entire family. I would Shannon Strong made the whole used car purchase process comfortable and enjoyable. He was patient with my teen daughter and our entire family. I would definitey recommend working with him. More

Worth the 3 hour drive Had a hard time locating a Passat SEL in my area. Inquired to Bud Brown via internet and was put in touch with Smokey. He sent me numerous requested d Had a hard time locating a Passat SEL in my area. Inquired to Bud Brown via internet and was put in touch with Smokey. He sent me numerous requested detailed photographs of a prospective vehicle. Had to be sure due to the 3 hour drive. Made the drive and worked with both Smokey and Max. Easy folks to deal with and Jerry in finance fixed some number issues without a hassle. All in all, I was satisfied with all aspects of the buying process. More

Another satisfied customer One of the cars we came to see, they couldn't find on the lot. We test drove the other two, and ended up buying one of them. One of the cars we came to see, they couldn't find on the lot. We test drove the other two, and ended up buying one of them. More

The way it should be Took advantage of Service Xpress for an oil change. Efficient, pleasant and clean, at a reasonable price. Also appreciate no pressure to up sell needl Took advantage of Service Xpress for an oil change. Efficient, pleasant and clean, at a reasonable price. Also appreciate no pressure to up sell needless service items. That’s why I continue to return to BBVW, even after purchasing my car from them, almost 8 years ago. More

Nice, first buying experience with a fantastic product Great customer service and was given a nice deal. Eric was a fantastic, knowledgeable resource on my car and helped walk me through all of the paym Great customer service and was given a nice deal. Eric was a fantastic, knowledgeable resource on my car and helped walk me through all of the payment structures. I overall enjoyed the people and working with them to come to a sale. More

Bought two cars in one week Bought one car for my teenage son and one for myself. Great customer service and follow-up! Appreciate their knowledge and patience. Best amount of ca Bought one car for my teenage son and one for myself. Great customer service and follow-up! Appreciate their knowledge and patience. Best amount of cars we found in KC. More

Best VW Service Dept Around Always get 5 star treatment from Kelly, Steve, Norman and Erica! Always do work requested, give my VW GTI back washed, interior clean and pulled up in Always get 5 star treatment from Kelly, Steve, Norman and Erica! Always do work requested, give my VW GTI back washed, interior clean and pulled up into a front parking spot. More