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Bud Brown Volkswagen

Olathe, KS

4.6
2,404 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,404 reviews

January 14, 2021

My tire kinda blew up. No fault of Bud Brown. I think a sniper shot it pa pow. Bud Brown VW replaced my tire with a shiny new one the very next day in record time!!! More

by Screen name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 15, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

January 13, 2021

Excellent service as always. The crew was able to get us taken care of us fast and efficiently. We really appreciate the attention to detail. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 14, 2021 -

Bud Brown Volkswagen responded

TJ - Thank you for the excellent review! We strive to deliver transparent and efficient service, and it is wonderful to hear that this has been reflected in your time working with us. Drive safely, and we hope to see you again at Bud Brown Volkswagen!

January 13, 2021

Great place and staff to work withNice inventory of cars Great place and staff to work with Nice inventory of cars and the showroom was clean and social distance was adhered to We felt safe More

by AAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Jason Wattree
Jan 14, 2021 -

Bud Brown Volkswagen responded

Thank you for the kind review! Customer safety is our top priority, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to earn your business again down the road! - The Bud Brown Volkswagen team

January 13, 2021

We came to look at a particular used vehicle and Roman was very helpful. Roman didn’t try to show us something we weren’t interested in buying. He was very knowledgeable and answered all of our questions. More

by GWMFD52
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Roman Ramos
Jan 14, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad Roman took such good care of you here at Bud Brown Volkswagen, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

January 12, 2021

We always feel welcome when we show up for our appointments. The staff are always so friendly. That's why we drive from Topeka to Olathe. More

by MISTY893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jan 12, 2021 -

Bud Brown Volkswagen responded

It's always a pleasure to make your visits worth the trip! We're so lucky to have you in the Bud Brown Volkswagen family. Thank you for trusting us with all your repair and maintenance needs!

January 09, 2021

My latch on my 2011 Tiguan had quit working. Steve worked my vehicle in during Christmas Holidays and this was very appreciated! It is working fine now More

by LINDA.TAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 11, 2021 -

Bud Brown Volkswagen responded

We are happy that Steve and the team could help, Linda! Thank you for choosing Bud Brown Volkswagen and taking the time to leave us a great review. See you next time!

January 08, 2021

Excellent service from the start! We now have 2 cars from Bud Brown and plan on being customers for life. Thanks for the great experience! More

by BRADTALLEY
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jerry Arns
Jan 08, 2021 -

Bud Brown Volkswagen responded

Thank you for the review, Brad! We appreciate your support and are happy to hear that you are so confident in the Bud Brown Volkswagen team to get the job done. Safe travels, and we hope to see you back next time!

January 08, 2021

Jeff was very helpful and didn’t pressure me at all. He let me take my time and I didn’t feel rushed at all. He was very nice. More

by PDENOON
Recommend Dealer
Yes
Employees Worked With
Jeffrey Condrey
Jan 11, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to share your positive feedback! It is wonderful to hear that Jeff took such great care of you during your visit. We are happy to have you as a Bud Brown Volkswagen customer!

January 08, 2021

Great dealership, very nice and understanding. Super helpful. Were friendly. Offered drinks and we good with hospitality. A place I would recommend to get a car from. More

by DYLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Jan 08, 2021 -

Bud Brown Volkswagen responded

Dylan - Your recommendation means so much to us! We are so glad to hear that you can depend on our Bud Brown Volkswagen team for friendly and accommodating service. Thank you for trusting us with your business!

January 08, 2021

Awesome people From the greeting to the goodbye Jason was professional and informative Julie was very thorough and easy to work with Will be happy to refer people to this dealership More

by TONDAPOSTON10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Jan 10, 2021 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review! It is fantastic to hear that Julie was so helpful throughout the process. We look forward to your next visit!

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