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Bud Brown Volkswagen
Olathe, KS
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Excellent Service I had just purchased new tires from the dealership about two weeks prior and then had a screw in one tire. They got me right in, patched it and I was I had just purchased new tires from the dealership about two weeks prior and then had a screw in one tire. They got me right in, patched it and I was back on the road within 30 min. More
The dealership was ready for our appointment and attentive. We arrived from out of state and they were well prepared for our visit, the cars we were interested were well prepared and ready for out test drive. We arrived from out of state and they were well prepared for our visit, the cars we were interested were well prepared and ready for out test drive. They made the process simple and straight forward. More
Service and new horn All I can say is Bud Brown has the friendliest staff around. They treat your vehicle with utmost respect whether it’s brand new or 30 years old. Steve All I can say is Bud Brown has the friendliest staff around. They treat your vehicle with utmost respect whether it’s brand new or 30 years old. Steve in the service office couldn’t be nicer. hes always joyful and makes you feel at ease. I never walk away disappointed. More
First time car buyer I am a first time car buyer and they made sure to take their time and be sure we took a look at all of my options and possibilities. I am a first time car buyer and they made sure to take their time and be sure we took a look at all of my options and possibilities. More
Love everything about Bud Brown! I started going to Bud Brown for service on my Passat. The service department is so efficient and Steve is a gem. When I totaled my Passat, he’s the g I started going to Bud Brown for service on my Passat. The service department is so efficient and Steve is a gem. When I totaled my Passat, he’s the guy I called to put me in touch with a salesperson. Eric listened to my needs, found options and was patient as I made my decision. They were more interested in me making the right choice than making the sale. No pressure throughout the process—likewise with the business office. I’m a fan, for sure. More
Great Everything was ready on time service car waiting so I could be on time to work .Every time I have service there they have been very friendly Everything was ready on time service car waiting so I could be on time to work .Every time I have service there they have been very friendly More
Great service, Steve Hill gave great customer service! He was responsive to my needs, Also gave me some nice serviced tips on my car and other things Steve Hill gave great customer service! He was responsive to my needs, Also gave me some nice serviced tips on my car and other things More
It was fast and effective. I liked how the dealership took the time to let me test drive a couple of cars. The prices were fair as well when comparing to other dealerships. Last I liked how the dealership took the time to let me test drive a couple of cars. The prices were fair as well when comparing to other dealerships. Lastly, the process did not take longer than 2 hours. More
Personal yet professional. Service exceeded expectations and Professional yet personal. Exceeded expectations and what was communicated, Kelley returned my call in timely manner. Steve provided a thorough expl Professional yet personal. Exceeded expectations and what was communicated, Kelley returned my call in timely manner. Steve provided a thorough explanation of what was needed over the phone and provided a thorough paperwork to show costs of service. More
Woods-Peralez - 11/2/18 The service advisors are always extremely professional and courteous. However, this was the second time I have brought my vehicle in to have the A/C r The service advisors are always extremely professional and courteous. However, this was the second time I have brought my vehicle in to have the A/C repaired without resolution to the problem. I have to bring it in again due to a part not being available. More