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Bud Brown Volkswagen
Olathe, KS
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Purchase new car Bud Brown VW has a very friendly and helpful staff. Easy transaction with no hassles. I will do business with them again when I need another car. Bud Brown VW has a very friendly and helpful staff. Easy transaction with no hassles. I will do business with them again when I need another car. More
Quick and Easy I took in my 2017 Jetta for its first oil change, I'd never visited their service department. I was expecting to just get an oil change. Not only did I took in my 2017 Jetta for its first oil change, I'd never visited their service department. I was expecting to just get an oil change. Not only did I get an old change but I got my car washed, tires checked and shined and the inside cleaned out and wiped down. This was way mor than I expected and I will definitely go back. On too of this, the staff is very matter of fact and they do not try to sell you on anything you don't need. More
Excellence in service and Steve is great! For me, it starts with recognizing Steve in service for his ability to explain things and be empathetic. Everything went well and it was a pleasant su For me, it starts with recognizing Steve in service for his ability to explain things and be empathetic. Everything went well and it was a pleasant surprise to be able to converse with the owner, Phil. More
Great experience Missy helped me to figure out which was the right car for me, and it was a great experience all around! Pricing was very competitive! Missy helped me to figure out which was the right car for me, and it was a great experience all around! Pricing was very competitive! More
A pleasure Everything went smooth from the time I dropped off my car, getting the loaner and picking up after the service was complete. Only complaint, my car ha Everything went smooth from the time I dropped off my car, getting the loaner and picking up after the service was complete. Only complaint, my car had to go off site for the painting and I did not get an estimate for how long it would take. More
Buying a car doesn’t have to be miserable We were simply stopping by to look at the new Jetta because our current car was having issues. Salesman came out, and that is when I usually leave, We were simply stopping by to look at the new Jetta because our current car was having issues. Salesman came out, and that is when I usually leave, but this time there was no hassling or pressure. He just told us about the car, we went for a test drive and was sold after that. Ended up buying the car then and even upgrading to the Habanero Orange. I would not hesitate to buy there again or recommend to others. More
Helpful as always I appreciate the Bud Brown service team and will continue to bring my VW here to be serviced. They got me in quickly after I had car issues and had th I appreciate the Bud Brown service team and will continue to bring my VW here to be serviced. They got me in quickly after I had car issues and had the car back to me within 24 hours. Steve remembered me and was friendly, personable, and helpful! More
2015 VW Golf GTI Great customer service. They understand the big picture of buying a car and really focus on the small details that make the customer happy. Great job Great customer service. They understand the big picture of buying a car and really focus on the small details that make the customer happy. Great job Eric. More
Couldn’t have had a better experience with any other dealer. I give Bud Brown five stars because the buying experience with these guys was so smooth and relaxing. I bought two cars from them in a two month perio I give Bud Brown five stars because the buying experience with these guys was so smooth and relaxing. I bought two cars from them in a two month period and the experience was so awesome, I almost want to go in and buy a third car. I will be back. More
Great folks—great service Great service—great folks. Work completed early and cost quote exactly to the penny. Precisely what I expect from VW, my 8th VW so far. Great service—great folks. Work completed early and cost quote exactly to the penny. Precisely what I expect from VW, my 8th VW so far. More