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Bud Brown Volkswagen

Olathe, KS

4.5
2,405 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,405 reviews

November 27, 2018

Friendly & Knowledgable staff Brandon and Shannon were a big help getting me into a new Passat GT. This was my first new car experience and I was happy overall. If you’re looking t More

by JOHNK314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Pete Egeland, Brandon Jackson
November 26, 2018

The way it should be We brought our Jetta in and Steve and the rest of the service dept were simply top notch every step of the way. He called when he said he would and th More

by Jelmutiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
November 26, 2018

Didn't do half the work I requested Paid for tire balance they didn't do that so basically they stole 25 bucks from me and didn't rotate my tires lazy workers. More

by CORKYBOY210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Adams
November 23, 2018

Friendly, Fast and Fair This is just the kind of service place that everyone longs for but they're tough to find. This was my third visit and they were just as nice, efficien More

by Nancy in Olathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
November 22, 2018

Service The service with our salesman was great, but felt like the finance pushed the vw financing too much. I came in with a preapproved loan and didn’t appr More

by WNSBONNER926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eric Shaver
November 22, 2018

New var It was a good experience I would definitely return to buy another vehicle they made me feel at home and help me out really good More

by BLEEKIMBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Long, Pete Egeland, Jerry Arns
November 22, 2018

Excellent Welcoming and helpful staff. Listened to what we wanted and didn’t push any certain car or model. Answered our questions and encouraged finding the ri More

by ANYSSAJLENHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eric Shaver
November 19, 2018

Fair, quick and friendly. Steve and the rest of the group at Bud Brown Service Center are great. We’ve always been satisfied with the price and smooth experience—we will contin More

by doylekevinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
November 19, 2018

Excellent! Steve is the best! Informs customers about what exactly is being done to their car and calls to verify to make sure the price ok! More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Erica Simmons
November 17, 2018

Super service was kept informed and everything went great! Help was over the top by Tom used the warranty on my car to replace an emissions sensor. The performed the 40000 mile service for less than expected. More

by cliffmuselmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom , Norman Kearney
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