Bud Brown Volkswagen

Happy with the purchase I was very happy with my purchase. However I was disappointed that the financing didn’t meet my expectations. The APR listed on the Volkswagen website I was very happy with my purchase. However I was disappointed that the financing didn’t meet my expectations. The APR listed on the Volkswagen website was not honored, even when the promotional rebate was removed from the price. More

Great car buying experience and great customer service Everyone, from Jason to the finance manager was really great. Jason was very professional and not pushy at all, he was easy to talk to, and very respe Everyone, from Jason to the finance manager was really great. Jason was very professional and not pushy at all, he was easy to talk to, and very respectful and helpful. I've had really bad experiences at other dealerships... But the experience at Bud Brown was fantastic. And it was the easiest car buying experience I've ever had. More

Our experience was excellent! Brandon was extremely knowledgeable and helpful. He has been available for several follow-up questions that we have had. One thing in particular that Brandon was extremely knowledgeable and helpful. He has been available for several follow-up questions that we have had. One thing in particular that I enjoyed in purchasing a new car, was that they did not make us unnecessarily wait a long period of time to negotiate the price. They were very candid, upfront, about what they could do. More

Good rxperienve The staff was very helpful and knowledgeable and patient as they helped me to pick the right car and get all the paperwork completed in a timely manne The staff was very helpful and knowledgeable and patient as they helped me to pick the right car and get all the paperwork completed in a timely manner. I would recommend them to other customers. More

Buying a car the right way It's a real pleasure to work with the staff of a dealership whom make the car buying process simple and pleasurable. From sales to parts to service, It's a real pleasure to work with the staff of a dealership whom make the car buying process simple and pleasurable. From sales to parts to service, we were taken care of respectfully and gracefully. More

Easy experience Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me. Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me. More

Above expectations I went to Bud Brown because I found online the car I wanted and I was already traveling to KC. My schedule was broken and tight, the Jason was attenti I went to Bud Brown because I found online the car I wanted and I was already traveling to KC. My schedule was broken and tight, the Jason was attentive and objective. He showed us the car’s features and the price/finance options in a timely manner with detailed and clear information, adapting his schedule to fit ours. Pete and Trevor were also very attentive and friendly, working with the numbers to get closer to my expectations. I had a great experience and I would recommend the store. More

Always good We have used Bud Brown VW for a long time and have always been pleased. Everyone is friendly and very helpful. Our cars have always been cared for ve We have used Bud Brown VW for a long time and have always been pleased. Everyone is friendly and very helpful. Our cars have always been cared for very well. More

Good work, nice people Appreciated the clear communication and effort to solve my dashboard light mystery. Also appreciated the loaner vehicle for the day. Special shout out Appreciated the clear communication and effort to solve my dashboard light mystery. Also appreciated the loaner vehicle for the day. Special shout out to Kelly and Steve, most helpful and good guy as always. More

Another auto purchase from my friends at Bud Brown!!! Sales staff and management (Missy and Pete) are considered "friends". They have helped me purchase three vehicles going back to the previous dealersh Sales staff and management (Missy and Pete) are considered "friends". They have helped me purchase three vehicles going back to the previous dealership Bud Brown owned, More