Bud Brown Volkswagen

Professional and relaxed Great service and professional service in a calm environment Appreciate Melissa and Mr Brown helping me get the right car I have purchased other ca Great service and professional service in a calm environment Appreciate Melissa and Mr Brown helping me get the right car I have purchased other cars from them and will again More

Fantastic service! Came in for an oil change and a weird rattling noise I noticed coming from the rear end of my Jetta. Steve was professional and very clear with his re Came in for an oil change and a weird rattling noise I noticed coming from the rear end of my Jetta. Steve was professional and very clear with his responses to my questions. Not only were they able to find the problem, they had the parts here and completely fixed it in just a couple of days. Great service! More

Jason is a great salesman! Jason Wattree was very informative and helpful in helping us buy a used Ford Escape - the dealer uses market pricing and priced our car to sell. First Jason Wattree was very informative and helpful in helping us buy a used Ford Escape - the dealer uses market pricing and priced our car to sell. First time buyer for my son - he is very happy with the purchase. One negative the windshield washer res. leaks - but can be fixed. More

Happy with the purchase I was very happy with my purchase. However I was disappointed that the financing didn’t meet my expectations. The APR listed on the Volkswagen website I was very happy with my purchase. However I was disappointed that the financing didn’t meet my expectations. The APR listed on the Volkswagen website was not honored, even when the promotional rebate was removed from the price. More

Great car buying experience and great customer service Everyone, from Jason to the finance manager was really great. Jason was very professional and not pushy at all, he was easy to talk to, and very respe Everyone, from Jason to the finance manager was really great. Jason was very professional and not pushy at all, he was easy to talk to, and very respectful and helpful. I've had really bad experiences at other dealerships... But the experience at Bud Brown was fantastic. And it was the easiest car buying experience I've ever had. More

Our experience was excellent! Brandon was extremely knowledgeable and helpful. He has been available for several follow-up questions that we have had. One thing in particular that Brandon was extremely knowledgeable and helpful. He has been available for several follow-up questions that we have had. One thing in particular that I enjoyed in purchasing a new car, was that they did not make us unnecessarily wait a long period of time to negotiate the price. They were very candid, upfront, about what they could do. More

Good rxperienve The staff was very helpful and knowledgeable and patient as they helped me to pick the right car and get all the paperwork completed in a timely manne The staff was very helpful and knowledgeable and patient as they helped me to pick the right car and get all the paperwork completed in a timely manner. I would recommend them to other customers. More

Buying a car the right way It's a real pleasure to work with the staff of a dealership whom make the car buying process simple and pleasurable. From sales to parts to service, It's a real pleasure to work with the staff of a dealership whom make the car buying process simple and pleasurable. From sales to parts to service, we were taken care of respectfully and gracefully. More

Easy experience Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me. Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me. More

Above expectations I went to Bud Brown because I found online the car I wanted and I was already traveling to KC. My schedule was broken and tight, the Jason was attenti I went to Bud Brown because I found online the car I wanted and I was already traveling to KC. My schedule was broken and tight, the Jason was attentive and objective. He showed us the car’s features and the price/finance options in a timely manner with detailed and clear information, adapting his schedule to fit ours. Pete and Trevor were also very attentive and friendly, working with the numbers to get closer to my expectations. I had a great experience and I would recommend the store. More