Bud Brown Volkswagen

Steve was pleasant to work with and was very personable and recommend him. Worked performed and completed as promised. Would have given a 5 star, but was asked to do a transmission service and it was pr and recommend him. Worked performed and completed as promised. Would have given a 5 star, but was asked to do a transmission service and it was presented as it should be performed but the service is not part of the recommended maintenance schedule at 50K. VW Maintenance schedule on their website recommends the service at 80K when the VIN of the vehicle was entered. Not faulting Steve, as I do not know if it is company policy. More

Friendly, knowledgeable and efficient staff. This is the 2nd vehicle we purchased here! The service department is great also. We look forward to returning for our next vehicle purchase. 2nd vehicle we purchased here! The service department is great also. We look forward to returning for our next vehicle purchase. More

Everyone in the service department from the service rep, to the shuttle driver, to the cashier lady who helped me make my payment for my oil change performed great customer service. I definitely plan to ret to the shuttle driver, to the cashier lady who helped me make my payment for my oil change performed great customer service. I definitely plan to return for all of my service needs to my car. More

Max was great to work with. He got me into an excellent car and was able to keep me within my payment range. Thank you. car and was able to keep me within my payment range. Thank you. More

Overall a decent car buying experience. I did feel a little rushed while looking the car over. So far I’m pleased with it. The sales person checked up on me today by phone which was a nice surprise. little rushed while looking the car over. So far I’m pleased with it. The sales person checked up on me today by phone which was a nice surprise. More

I would highly recommend this dealership to anyone looking to buy a new car! The process was smooth and the team there were so warm and welcoming! Since buying my car, I’ve had to take it in to be ser looking to buy a new car! The process was smooth and the team there were so warm and welcoming! Since buying my car, I’ve had to take it in to be service and the service team are fantastic as well, they always make me feel welcome and take care of things quickly! More

Best in the KC Metro Area. The Bud Brown Service Team is committed to customer satisfaction and the job correctly performed. Don’t bother going elsewhere. committed to customer satisfaction and the job correctly performed. Don’t bother going elsewhere. More

Repeat customer, Steve always makes sure maintenance is done right and that I’m happy with the work done. Can’t ask anymore than that. done right and that I’m happy with the work done. Can’t ask anymore than that. More

Jason Wattree is awesome!I got into an accident and my Jason Wattree is awesome! I got into an accident and my car was a total loss. I needed to get a car right away on a Saturday and he was so patient an Jason Wattree is awesome! I got into an accident and my car was a total loss. I needed to get a car right away on a Saturday and he was so patient and helpful. The process was so easy. I fear going to a car dealer alone so I took my husband but after a while I sent him home and completed the process on my own. He made me feel comfortable and no pressure was felt. I recommend Bud Brown and please ask for Jason Wattree. More

I received excellent customer service and my car was fixed super fast! I had a day time running light fixed and also got an oil change. I was in and out in less than 30 minutes! fixed super fast! I had a day time running light fixed and also got an oil change. I was in and out in less than 30 minutes! More