Bud Brown Volkswagen

2 cars....and a teenager We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the pr We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the process efficient and painless, even with a teenager there! In just one afternoon we had turned in a vehicle and left with a new Passat and a Jetta, Thank you Missy! Mary and Steve Hornbeck More

Great Customer Service I received exceptional customer service from Steve Hill in the Service Center. He was knowledgeable & helpful with the issues I was experiencing. My I received exceptional customer service from Steve Hill in the Service Center. He was knowledgeable & helpful with the issues I was experiencing. My car was completed the same day and had been cleaned inside & out. Mechanics were finally able to fix my convertible top that another company couldn’t. Thanks to all who worked on my car. More

Good Experience I was able to look at and test drive several cars even though the weather was well below freezing. Shannon was flexible with my schedule and was pleas I was able to look at and test drive several cars even though the weather was well below freezing. Shannon was flexible with my schedule and was pleasant to deal with. We ended up getting a good price for the Jetta we wanted and we even got some extras thrown in as part of the deal! Both Shannon and Jerry are very knowledgable about Volkswagens and I would buy from them again. More

Best Experience Buying a Car! Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for then she found it and pulled it around to test drive. Missy was a lot of fun to work with and makes the experience of buying a car painless! More

Great experience! I would pretty much rather have a root canal than buy a car. I hate feeling like I’m being “sold” something and told all the reasons I should buy a p I would pretty much rather have a root canal than buy a car. I hate feeling like I’m being “sold” something and told all the reasons I should buy a particular car. Then I hate the back and forth of making a deal, feeling like the car price is too high and the trade value insultingly low. Then I don’t like getting pushed into buying a lot of add on products. None of that happened at Bud Brown. They showed me the cars I wanted to see and didn’t try to push me into anything else. They just answered my questions. The price was the advertised price and I got what I wanted out of my trade in. And we didn’t have to go back and forth several times. There was no high pressure selling of ads on products either. They just explained the add on products available. The whole process was easy and pain free and even enjoyable! I would recommend Bud Brown! More

New car The Jetta rides smoothly on the highway. Thanks to revised contouring, the front seats are more comfortable than last year's. Thanks for the new car. The Jetta rides smoothly on the highway. Thanks to revised contouring, the front seats are more comfortable than last year's. Thanks for the new car. More

Used Vehicle Shopping Jason was so friendly and made the car buying process easy! He answered every question I had and worked hard to reach a happy agreement! Jason was so friendly and made the car buying process easy! He answered every question I had and worked hard to reach a happy agreement! More

Fantastic Oil Change experience I appreciate they took the time to reconnect my windshield whipper blade fluid line . I would recommend the dealership to anyone . It’s a nice touch h I appreciate they took the time to reconnect my windshield whipper blade fluid line . I would recommend the dealership to anyone . It’s a nice touch having them wash/ vacuum out my car More

Great experience with Sam-provided lots of test drives Sam is a great salesman. He's very patient and is happy to show different models and trim levels, providing the most information for your purchase. He Sam is a great salesman. He's very patient and is happy to show different models and trim levels, providing the most information for your purchase. He' works hard to gain your business. More

Excellent Service These folks always take very good care of our Volkswagens. Steve Hill is the best. He and the team in the service department go out of their way to ke These folks always take very good care of our Volkswagens. Steve Hill is the best. He and the team in the service department go out of their way to keep us well informed of the progress on our service no matter what the service is. More