Bud Brown Volkswagen

Timely Service as promised I went in for a fuel filter change on my TDI. Their estimates were 45 minutes for the change. Steve was very helpful and had my car back to me in un I went in for a fuel filter change on my TDI. Their estimates were 45 minutes for the change. Steve was very helpful and had my car back to me in under 45 minutes and ready to go. More

Efficient, no-pressure new purchase experience Sales staff (Denny) was cordial and was very helpful (multiple test drives over two visits) when trying to decide between multiple models and trims. O Sales staff (Denny) was cordial and was very helpful (multiple test drives over two visits) when trying to decide between multiple models and trims. Overall an exceptional experience. Once the decision was made, the remaining process was efficient. More

Another VW As has always been the case, another delightful experience from the beginning through the delivery. The Bud Brown VW management, sales and service tea As has always been the case, another delightful experience from the beginning through the delivery. The Bud Brown VW management, sales and service teams make the entire process of purchasing a vehicle a pleasant experience. I would recommend this dealership to anyone looking to purchase a VW. More

Quick and friendly service I went to Bud Brown to get a headlight fixed. They finished the job very quickly. As always, they were very friendly and the waiting area was welcomin I went to Bud Brown to get a headlight fixed. They finished the job very quickly. As always, they were very friendly and the waiting area was welcoming. More

Professional and caring Eric was incredibly helpful and actually fun to work with. He wasn’t pushy or pandering. He believes in the product he is selling and for good reaso Eric was incredibly helpful and actually fun to work with. He wasn’t pushy or pandering. He believes in the product he is selling and for good reason. We traded in a Volkswagen, so we’re accustomed to having a great car. It was a great experience overall and we really appreciated that everyone stayed after closing on Saturday and never once seemed in a rush to finish the paperwork. Trevor really took the time needed to make sure we understood the finance paperwork (again, not pushy or pandering) - very nice working with him, too. More

Great Customer Service I received exceptional customer service from Steve Hill in the Service Center. He was knowledgeable & helpful with the issues I was experiencing. My I received exceptional customer service from Steve Hill in the Service Center. He was knowledgeable & helpful with the issues I was experiencing. My car was completed the same day and had been cleaned inside & out. Mechanics were finally able to fix my convertible top that another company couldn’t. Thanks to all who worked on my car. More

Always a pleasant experience Ever since I purchased my pre-owned Passat from Bud Brown Volkswagen, I've been nothing but impressed from the sales staff to the finance team to the Ever since I purchased my pre-owned Passat from Bud Brown Volkswagen, I've been nothing but impressed from the sales staff to the finance team to the service department... They always put their best foot forward and aim to earn your business and trust with their excellent customer service. My last service visit, Norman went above and beyond as always. More

2 cars....and a teenager We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the pr We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the process efficient and painless, even with a teenager there! In just one afternoon we had turned in a vehicle and left with a new Passat and a Jetta, Thank you Missy! Mary and Steve Hornbeck More

Good Experience I was able to look at and test drive several cars even though the weather was well below freezing. Shannon was flexible with my schedule and was pleas I was able to look at and test drive several cars even though the weather was well below freezing. Shannon was flexible with my schedule and was pleasant to deal with. We ended up getting a good price for the Jetta we wanted and we even got some extras thrown in as part of the deal! Both Shannon and Jerry are very knowledgable about Volkswagens and I would buy from them again. More

Best Experience Buying a Car! Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for then she found it and pulled it around to test drive. Missy was a lot of fun to work with and makes the experience of buying a car painless! More