Bud Brown Volkswagen

Great experience Everyone at the dealership was great. They got us the payment we wanted and were very friendly. I would highly recommend this dealer. It's a smaller d Everyone at the dealership was great. They got us the payment we wanted and were very friendly. I would highly recommend this dealer. It's a smaller dealer and they treat you very well!! More

Fantastic!!!! I recently purchased my certified pre-own car from Bud Brown. After only a few weeks, the check engine light came on. Being a new purchase, I was ve I recently purchased my certified pre-own car from Bud Brown. After only a few weeks, the check engine light came on. Being a new purchase, I was very concerned about the potential quality of my vechile. I called the service center on Wednesday and they were able to get me in immediately for the following Saturday morning. Upon my arrival, I was greated with fantastic service and setup with a rental while they worked on my car. After only a few short hours later, my car was repaired and ready to pick up. It was a minor repair and the boys in the shop put my mind at ease. From step one, the boys in the shop took fantastic care of me. The whole process was painless and caused little disruption. I loved the service and will continue to have any and all future repairs done here! Very much appreciate everything and would recommend this service center to all my friends and family!!!!!! -Drew Hathaway More

Quick quality service Diagnosed and fixed a few issues and performed a scheduled maintenance. Helpful, friendly and professional in every manner. Price was comparable to ot Diagnosed and fixed a few issues and performed a scheduled maintenance. Helpful, friendly and professional in every manner. Price was comparable to other shops and dealers. More

Steve Hill I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with More

Timely Service as promised I went in for a fuel filter change on my TDI. Their estimates were 45 minutes for the change. Steve was very helpful and had my car back to me in un I went in for a fuel filter change on my TDI. Their estimates were 45 minutes for the change. Steve was very helpful and had my car back to me in under 45 minutes and ready to go. More

Efficient, no-pressure new purchase experience Sales staff (Denny) was cordial and was very helpful (multiple test drives over two visits) when trying to decide between multiple models and trims. O Sales staff (Denny) was cordial and was very helpful (multiple test drives over two visits) when trying to decide between multiple models and trims. Overall an exceptional experience. Once the decision was made, the remaining process was efficient. More

Another VW As has always been the case, another delightful experience from the beginning through the delivery. The Bud Brown VW management, sales and service tea As has always been the case, another delightful experience from the beginning through the delivery. The Bud Brown VW management, sales and service teams make the entire process of purchasing a vehicle a pleasant experience. I would recommend this dealership to anyone looking to purchase a VW. More

Quick and friendly service I went to Bud Brown to get a headlight fixed. They finished the job very quickly. As always, they were very friendly and the waiting area was welcomin I went to Bud Brown to get a headlight fixed. They finished the job very quickly. As always, they were very friendly and the waiting area was welcoming. More

Professional and caring Eric was incredibly helpful and actually fun to work with. He wasn’t pushy or pandering. He believes in the product he is selling and for good reaso Eric was incredibly helpful and actually fun to work with. He wasn’t pushy or pandering. He believes in the product he is selling and for good reason. We traded in a Volkswagen, so we’re accustomed to having a great car. It was a great experience overall and we really appreciated that everyone stayed after closing on Saturday and never once seemed in a rush to finish the paperwork. Trevor really took the time needed to make sure we understood the finance paperwork (again, not pushy or pandering) - very nice working with him, too. More

Always a pleasant experience Ever since I purchased my pre-owned Passat from Bud Brown Volkswagen, I've been nothing but impressed from the sales staff to the finance team to the Ever since I purchased my pre-owned Passat from Bud Brown Volkswagen, I've been nothing but impressed from the sales staff to the finance team to the service department... They always put their best foot forward and aim to earn your business and trust with their excellent customer service. My last service visit, Norman went above and beyond as always. More