Bud Brown Volkswagen

Near dealership visit I've ever had From the minute I called they were super helpful, answered every question I had. Helped me carry in and out my things when checking vehicles, washed From the minute I called they were super helpful, answered every question I had. Helped me carry in and out my things when checking vehicles, washed my car and cleaned my flight mats while they had it. Kept me informed of what they were doing to my car, didn't try to push me to do anything or buy anything. They were great. My car was under warranty but they didn't haggle or bicker. They told me straight up front what my warranty was and got to work on it. More

Came in for a oil change Came in for a basic oil change, no appointments needed which is amazing. They were pretty efficient regarding time. Overall it was a pleasant experien Came in for a basic oil change, no appointments needed which is amazing. They were pretty efficient regarding time. Overall it was a pleasant experience and I would gladly recommend them to others. More

Great job! Missy McConnell did a great job. Very personable and friendly. She was a great help in getting me my Jetta. I will recommend her in the future. Missy McConnell did a great job. Very personable and friendly. She was a great help in getting me my Jetta. I will recommend her in the future. More

Fast amazing communication with awesome service I love the easy in & out service for my oil change... no appointment needed! They communicated with me on several aspects of my car,from wipers , ti I love the easy in & out service for my oil change... no appointment needed! They communicated with me on several aspects of my car,from wipers , tires & filters ! Very professional ! More

A high-quality and classy dealership I bought my first car with Bud Brown back in June of 2018. Unfortunately, I recently was involved in a horrific car accident making that vehicle a tot I bought my first car with Bud Brown back in June of 2018. Unfortunately, I recently was involved in a horrific car accident making that vehicle a total loss. Having to search for a new car once again, I was drawn to return to bud brown because of their all-around exceptional customer service that I had experienced since buying my first car with them. They were willing to work with me to find the best deal possible given my situation. Everyone here is friendly and welcoming and will make you feel at home. Would highly recommend to any car shopper out there!! 10/10 More

No Pressure Sales Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private time to think about their options. She answers quetions asked and makes the buying experience low stress. More

Great as always As usual my experience was great. Still loving the fact that they don’t try to talk me into things that aren’t needed, which has been my experience pr As usual my experience was great. Still loving the fact that they don’t try to talk me into things that aren’t needed, which has been my experience prior to VW dealerships. VW has my business. More

New vehicle purchase at Bud Brown Bud Brown made buying a new VW an easy and pleasant experience. Happy to be in my first VW and very happy with the service provided by the Bud Brown O Bud Brown made buying a new VW an easy and pleasant experience. Happy to be in my first VW and very happy with the service provided by the Bud Brown Olathe team. More

Quick Visit I made an appointment to troubleshoot an audio issue- it is most likely an aux cable. It was a quick turnaround, very polite and professional staff. I made an appointment to troubleshoot an audio issue- it is most likely an aux cable. It was a quick turnaround, very polite and professional staff. More

Fair Price, Great Service Great experience! Very professional and low pressure. I was very satisified with the trade offer and the price of my new car. Very easy to negotiate. Great experience! Very professional and low pressure. I was very satisified with the trade offer and the price of my new car. Very easy to negotiate. More