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Bud Brown Volkswagen
Olathe, KS
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A high-quality and classy dealership I bought my first car with Bud Brown back in June of 2018. Unfortunately, I recently was involved in a horrific car accident making that vehicle a tot I bought my first car with Bud Brown back in June of 2018. Unfortunately, I recently was involved in a horrific car accident making that vehicle a total loss. Having to search for a new car once again, I was drawn to return to bud brown because of their all-around exceptional customer service that I had experienced since buying my first car with them. They were willing to work with me to find the best deal possible given my situation. Everyone here is friendly and welcoming and will make you feel at home. Would highly recommend to any car shopper out there!! 10/10 More
No Pressure Sales Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private time to think about their options. She answers quetions asked and makes the buying experience low stress. More
Great as always As usual my experience was great. Still loving the fact that they don’t try to talk me into things that aren’t needed, which has been my experience pr As usual my experience was great. Still loving the fact that they don’t try to talk me into things that aren’t needed, which has been my experience prior to VW dealerships. VW has my business. More
New vehicle purchase at Bud Brown Bud Brown made buying a new VW an easy and pleasant experience. Happy to be in my first VW and very happy with the service provided by the Bud Brown O Bud Brown made buying a new VW an easy and pleasant experience. Happy to be in my first VW and very happy with the service provided by the Bud Brown Olathe team. More
Quick Visit I made an appointment to troubleshoot an audio issue- it is most likely an aux cable. It was a quick turnaround, very polite and professional staff. I made an appointment to troubleshoot an audio issue- it is most likely an aux cable. It was a quick turnaround, very polite and professional staff. More
Fair Price, Great Service Great experience! Very professional and low pressure. I was very satisified with the trade offer and the price of my new car. Very easy to negotiate. Great experience! Very professional and low pressure. I was very satisified with the trade offer and the price of my new car. Very easy to negotiate. More
Great experience Everyone at the dealership was great. They got us the payment we wanted and were very friendly. I would highly recommend this dealer. It's a smaller d Everyone at the dealership was great. They got us the payment we wanted and were very friendly. I would highly recommend this dealer. It's a smaller dealer and they treat you very well!! More
Fantastic!!!! I recently purchased my certified pre-own car from Bud Brown. After only a few weeks, the check engine light came on. Being a new purchase, I was ve I recently purchased my certified pre-own car from Bud Brown. After only a few weeks, the check engine light came on. Being a new purchase, I was very concerned about the potential quality of my vechile. I called the service center on Wednesday and they were able to get me in immediately for the following Saturday morning. Upon my arrival, I was greated with fantastic service and setup with a rental while they worked on my car. After only a few short hours later, my car was repaired and ready to pick up. It was a minor repair and the boys in the shop put my mind at ease. From step one, the boys in the shop took fantastic care of me. The whole process was painless and caused little disruption. I loved the service and will continue to have any and all future repairs done here! Very much appreciate everything and would recommend this service center to all my friends and family!!!!!! -Drew Hathaway More
Quick quality service Diagnosed and fixed a few issues and performed a scheduled maintenance. Helpful, friendly and professional in every manner. Price was comparable to ot Diagnosed and fixed a few issues and performed a scheduled maintenance. Helpful, friendly and professional in every manner. Price was comparable to other shops and dealers. More
Steve Hill I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with More