Bud Brown Volkswagen

Service was disappointing. They couldn't give an update on he car at 4 after they had it for 7 hours. They wouldn't provide a loaner car despite having mine all day and they didn't even drive the car into on he car at 4 after they had it for 7 hours. They wouldn't provide a loaner car despite having mine all day and they didn't even drive the car into the garage for pickup. More

My son encouraged me to check out VW, for years I drove Toyota vehicles. We went on line so I could become educated; read reviews, pros & cons. I am happy with the Jetta, we are adjusting to one another. Toyota vehicles. We went on line so I could become educated; read reviews, pros & cons. I am happy with the Jetta, we are adjusting to one another. More

I took my 2014 Routan to Bud Brown Volkswagen and since they changed a damaged sensor the engine runs like clockwork! Special thanks to Tom :-) they changed a damaged sensor the engine runs like clockwork! Special thanks to Tom :-) More

Great job staff very friendly. If you want to get more reviews you better stop requiring 25 words this is ridiculous I am liable to make a bad review because of the minimum word count. reviews you better stop requiring 25 words this is ridiculous I am liable to make a bad review because of the minimum word count. More

They made me feel like i was their only customer. Explained everything that was going on. I will definitely be back to see them. They did everything in a timely matter Explained everything that was going on. I will definitely be back to see them. They did everything in a timely matter More

Exceptional support. Jeff and Jerry coordinated all of our service ahead of time. Genuinely the best treatment by a dealership before during and after purchasing a vehicle. our service ahead of time. Genuinely the best treatment by a dealership before during and after purchasing a vehicle. More

Best car-buying experience I've ever had, bar-none. Rocky Middlebrooks handled my purchase like a champ. I highly recommend him for any of your car buying needs. Middlebrooks handled my purchase like a champ. I highly recommend him for any of your car buying needs. More

The staff is so polite and makes you feel very comfortable. I am so appreciative that they offer Saturday service as well as no appointments needed for various needs! This dealership is the furthe comfortable. I am so appreciative that they offer Saturday service as well as no appointments needed for various needs! This dealership is the furthest VW in the Kansas City Metro area from us but we will be back! They stand above their competitors! More

I just leased my fourth car from Bud Brown, so that in and of itself shows you how highly I think of the team there. From sales, to financing to service, I've been nothing but happy calling Bud Brown my and of itself shows you how highly I think of the team there. From sales, to financing to service, I've been nothing but happy calling Bud Brown my dealership for more than 10 years. More

Ive been seeing Steve in the service dept since i bought my new 2011 VW Jetta TDI. He is always a pleasure to work with. It’s always great when your serviceman knows you by name! my new 2011 VW Jetta TDI. He is always a pleasure to work with. It’s always great when your serviceman knows you by name! More