Buckeye Honda
Lancaster, OH
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I loved the online option. I will definitely buy my car this way in the future, and Buckeye Honda was WONDERFUL to work with. Thank you for making my purchase painless. this way in the future, and Buckeye Honda was WONDERFUL to work with. Thank you for making my purchase painless. More
This was the first time I have purchased a new car and I was blown away at Kent's honesty and knowledge. I am new to this and he walked me through every step. There were no "smoke and mirrors". He worked was blown away at Kent's honesty and knowledge. I am new to this and he walked me through every step. There were no "smoke and mirrors". He worked hard to get me exactly what I wanted. I've always thought Honda was a superior car and now I think the service can be described in the same way. Since I left yesterday I have recommended the dealership to at least five people. They are great at what they do! More
What a fantastic experience! This is my first new vehicle purchase in 8 years, and Kent made it easy for me. We did everything through the internet and phone. He found the vehicle I wanted in the color I wan purchase in 8 years, and Kent made it easy for me. We did everything through the internet and phone. He found the vehicle I wanted in the color I wanted, helped me secure good financing, and even delivered my new car to my doorstep 150 miles from the dealership. Kent was professional and pleasant -- this was my best car buying experience ever. I highly recommend Kent DeLong and Buckeye Honda! More
Kent and everyone at the dealership we worked with to purchase our new Pilot were absolutely wonderful to work with. This dealer was recommended to us by USAA, and was 1.5 hrs away from us. It was defi purchase our new Pilot were absolutely wonderful to work with. This dealer was recommended to us by USAA, and was 1.5 hrs away from us. It was definitely worth the drive and I would definitely make the drive to this dealer again for another car, and will be recommending them to anyone who needs a new Honda. The majority of the financial paperwork was done ahead of time, and the entire process was flawless once we arrived. Kent was superb to work with and should be acknowledged on his customer service. He was friendly and very helpful and didn't hide anything. He also followed up with me a week later to ask how my experience with the Pilot was going, and is currently helping me with an issue on the cargo liner. We'd like to thank Kent and all of the employees at Buckeye Honda in making our experience not anything like what you expect in buying a new car from a "salesman." We really appreciate it and would like to thank everyone for a wonderful experience. More
I had three Honda dealerships interested in acquiring my business. Buckeye Honda, a Honda dealer in Richmond, KY and a dealer in Indiana. From the beginning Kent and Jeremy separated themselves with the l business. Buckeye Honda, a Honda dealer in Richmond, KY and a dealer in Indiana. From the beginning Kent and Jeremy separated themselves with the level of open and prompt communications on sales price, terms and trade value. The pricing was very competitive but the level of service (ability to acquire right color and ultimately deliver to our house) is was separated them and ultimately biased our buying decision. I typically do not enjoy buying vehicles as you often walk away from the deal frustrated: these two certainly changed that experience for me and I'll recommend them to friends and consider them in future buying decisions as well. More
Kent DeLong and Buckeye Honda provided me with the absolute best buying experience I have ever had. I found the vehicle online and my email was promptly returned by Kent. We responded back and forth absolute best buying experience I have ever had. I found the vehicle online and my email was promptly returned by Kent. We responded back and forth for a few days as I live about 40 miles from the dealership. When I finally went in for a test drive there was no surprised, hidden fees, or any smoke an mirrors games. I was shown the car fax as well as given a detailed recorded of what services were preformed on the vehicle. I was given a fantastic trade in value for my car and Kent got me a fantastic finance rate even with some negative equity from my previous car. There were a few small things that needed that needed taken car of on the vehicle and the service department took care of everything at no charge. Buckeye Honda has been fantastic. I have told everyone I know about my awesome buying experience. I strongly recommend to anyone looking at buying a vehicle to go to Buckeye Honda and talk with Kent. You will not be disappointed! More
We were very pleased with the service we received when buying our first car from Buckeye Honda that we did not look anywhere else when it came to buy a second. The sales staff is very pleasant and we did buying our first car from Buckeye Honda that we did not look anywhere else when it came to buy a second. The sales staff is very pleasant and we did not feel pressured at any time. The warranty's offered on both of vehichles are phenomonal. The service departmement is the best! They are very friendly, knowledgeable, curteous, and timely. More
My research done, I was referred to Buckeye Honda by the PenFed buying service, which indicated that Buckeye had the most competitive internet price for a new Honda Fit. My email inquiry was answered promp PenFed buying service, which indicated that Buckeye had the most competitive internet price for a new Honda Fit. My email inquiry was answered promptly by Kent Delong, who proceeded to be everything one would want in a car salesman: responsive, courteous, incredibly knowledgeable, and low-pressure. He worked with me to get a fair value for our trade and worked hard to find the hard-to-find model and color Fit I desired. He then drove the car to my place of employment and explained every aspect of its operation. The car was immaculate, even after the 2-hour drive from Lancaster. The deal was sealed in about an hour, and he drove our faithful old Toyota Sienna (without A/C!) away. The entire experience was a pleasure! More
Kent was phenomenal! He was able to answer all of my questions, provide detailed information, and never once made me feel as if I was dealing with an "old school" car salesman. If the sales experience questions, provide detailed information, and never once made me feel as if I was dealing with an "old school" car salesman. If the sales experience had been any different, I would have chosen another Honda dealer to purchase the vehicle. More
Kent was very friendly and helpful. He promptly got back to me with all questions that I had. He is very professional. I would recommend your dealership to my friends. to me with all questions that I had. He is very professional. I would recommend your dealership to my friends. More