Buckeye Honda
Lancaster, OH
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buying my new car experience was excellent because of jeramy and kent. they listened and responded in a professional manner to my requests for model, color and price/financing. when it came time to sign jeramy and kent. they listened and responded in a professional manner to my requests for model, color and price/financing. when it came time to sign the papers there were no supprises. every person i had contact with at the dealership was friendly, helpful and made you feel customer service was important to them. would highly recommend buckeye to anyone in market for new car. More
I got contacted by Kent within 24 hours of applying for new Accord quotes through USAA. Kent was the only sales rep from 4 different Honda dealerships to go the extra mile and find me the color car I wante new Accord quotes through USAA. Kent was the only sales rep from 4 different Honda dealerships to go the extra mile and find me the color car I wanted to buy. The others were only interested in selling the cars already on the lot. Kent also assured me he would work with me on a suitable/fair price for the vehicle even after the 4th quarter new car sales incentives expired as my car had not yet been manufactured. Working with Kent from start to finish was a pleasure. Also, the dealership sent me a free oil change before I even committed to purchase a vehicle from them... just for inquiring about it and working with their internet sales staff. Kent showed me around the service facility and explained the maintenance procedures. All of the staff were friendly and professional. Overall great job! More
By far the best car buying experience we have ever had. Initial contact over the internet was followed up in under 2 hours. No pressure sales was very refreshing. Both Kent and Jeremy were personable and Initial contact over the internet was followed up in under 2 hours. No pressure sales was very refreshing. Both Kent and Jeremy were personable and knowledgeable. Vehicle pricing was the better than either Columbus or Newark. Definitely worth the drive. I may trade in our second vehicle just so we can do it again. More
By far, my Buckeye Honda buying experience was the best auto buying experience I've ever had. I was treated with respect, presented with what I felt to be a fair deal for both I (on my trade) and the deale auto buying experience I've ever had. I was treated with respect, presented with what I felt to be a fair deal for both I (on my trade) and the dealer and didn't feel as if I were being bombarded with sales gimmicks and fake people. There was no pressure to buy and when I finally decided to, all I had to do was call them up, say "put a sold sign on it" and set up a time (at my convenience) to pick up my new Ridgeline. Talking with Kent (my salesperson) was like talking with a friend and brought back memories of how business used to be conducted (the good old days). Kent is genuinely nice, not trying to sell a Honda as much as he is trying to build long term relationships / friendships. Thus far, the entire Buckeye Honda team have greatly impressed me. This is my first Honda vehicle and I can only hope that all my experiences with this dealer equal the one I just had. More
My husband I went in dreading the "car salesman" but Kent turned our opinions around by being friendly and not pressuring us to buy anything right away. Because of that attitude we DID bu salesman" but Kent turned our opinions around by being friendly and not pressuring us to buy anything right away. Because of that attitude we DID buy then and are very happy with the purchase. We will definitely go back to Kent again if we want another car in the future. More
We appreciate the great customer service provided by the Buckeye Team during the recent purchase of our beautiful 2012 Honda Pilot. The group went above and beyond to make this a wonderful transaction for Buckeye Team during the recent purchase of our beautiful 2012 Honda Pilot. The group went above and beyond to make this a wonderful transaction for us. Quick negotiations, matching online Consumer Reports guaranteed pricing, delivering the vehicle to us over a hundred miles away...the level of service was over the top! We are enjoying the Pilot very much. Given the exceptional level of service demonstrated, I'm sure you haven't seen the last of us. More
Kent did a great job! He made the process of buying a car easy and quick. We had a good idea what we were looking for and Kent helped with the decisions. car easy and quick. We had a good idea what we were looking for and Kent helped with the decisions. More
Marie led us to a 2011 CR-V that was a great solution for our 2 trade-ins that were upside down on the value on their worth. We were satisfied with the amount we were getting from our vehicles as well as the our 2 trade-ins that were upside down on the value on their worth. We were satisfied with the amount we were getting from our vehicles as well as the final price and payment on the CR-V. The finance person was great and made it easy. Marie set our favorite radio stations and door-lock preferences and took off our old plates and even had them wrapped in a plastic bag. The CR-V was washed and inside the covered area waiting for us. We received a call from the dealership the next day to see if everything was OK. We love our CR-V and appreciate Marie and the other employees that took care of our deal. L.Graf More
I cannot say enough great things about Buckeye Honda. My experience was truly World Class Customer Service. Each individual clear down to our service department was polite and cordial. We truly will recco experience was truly World Class Customer Service. Each individual clear down to our service department was polite and cordial. We truly will reccomend Buckeye Honda to everyone that we know. The best part of our experience was that we were not pressured into purchasing a vehicle and did not have the hassle like we had from previous Honda Deaerships. They were true and honest and made a commitment to us and witheld their commitment. Bob Ankrom was fantastic to work with as well as the finance manager. There was another getleman that drove my trade in and gave us a price on it. I do not remember his name but he was fantastic as well. Our experience was just incredible. Kudos to the entire team as well as management for instilling such great service in their associates. I am a Kroger Mananger and was just blown away. Thanks again and fantastic job and I look forward to doing future business with you. More
This was by far the best new car transaction I have encountered. I found the vehicles I was interested in using Consumer Reports Build It and Buy It. Kent contacted me. He was friendly, extremely knowl encountered. I found the vehicles I was interested in using Consumer Reports Build It and Buy It. Kent contacted me. He was friendly, extremely knowledgeable, had a great sense of humor and when I requested further info he called me back promptly. He had info on number of vehicles, trim levels, colors, etc. I traveled 1 1/2 hours to Lancaster with my husband. Kent showed us each vehicle and explained any differences. We chose a silver CR-V EX and he painlessly and effortlessly assisted us in completing the paperwork. Again...can not express how pleased we were!! Buckeye Honda is priveleged to have such an exemplary associate! Loved that 1 1/2 hour drive back home!! :) More