Buckeye Ford of London

Where to begin... Just be careful. I had an appointment to look at a car I had seen on their website. When we go there nobody introduced themselves and when I said I was there to test drive a car the lady to look at a car I had seen on their website. When we go there nobody introduced themselves and when I said I was there to test drive a car the lady handed me the keys and then asked for my license. If she had asked for my license first or even just asked my name she would have known to not hand me the keys to the wrong car. When I got in the car I noticed right away that the console on the top of the dash was completely ripped off. my boyfriend convinced me that they would just have to fix it if I wanted the car so I drove it. I like it other than a few cosmetic things. When we got back we were told that some other stuff needed to be done to it as well. Alignment, power steering hose, etc. So it wasn't even ready to be out for sale. It was advertised to have keyless entry but they didn't have the key fob and only had one key. And they would not take any money off the sale price to reflect that. The plan was for everything to be fixed and the car would be delivered to me. Four days later I got the call that the car was ready and it was brought to my work. Several weeks later I realized that now the AC didnt work. It had worked when I test drove it because my boyfriend checked everything to make sure, but i bought it in February and didnt need the AC so i didnt RE-check it when i actually got possession of the car There is no power getting to it to turn the compressor on. My boyfriend (whom does high end car audio) checked it out and noticed tons of pry marks all around the radio and dash. (the console that was replaced was above and attached to the radio so the whole thing had to be taken out to fix it). Apparently they dismantled the AC or something when they "fixed" the console. When you really look at it they did a horrible amateur job of ripping the radio out. It looked like they were trying to steal it in a hurry. Hmmm...what else? My check engine light is on 70% of the time. Diagnostics narrowed it down to where it could be 5 different things wrong with the fuel system. I called and left several messages but since it was a used car there was no warranty. And of course nobody EVER called me back. So I definately got a raw deal for sure. More

The sales team made sure that I was looking the vehicles that fit my lifestyle and my budget. They really made the car buying experience easy. I walked in not sure what vehicle I needed. The sale team li that fit my lifestyle and my budget. They really made the car buying experience easy. I walked in not sure what vehicle I needed. The sale team listened and pointed me in the direction that made sense to what I was looking for. The presented options and did not put any pressure on me to make decision. More

I purchased my Ford Fusion from Buckeye Ford two years ago and have been very happy with my experience at Buckeye. I feel that I got a very fair deal without hagling or pressure. I got the exact car I w ago and have been very happy with my experience at Buckeye. I feel that I got a very fair deal without hagling or pressure. I got the exact car I wanted. Unfortunately, since the purchase, the car has been struck twice. I had the vehicle repaired in the body shop. They did a fantastic job of explaining the damage and repairs to me. They dealt with the insurance company and put my car in the condition it was in before the accidents. I would recommend Buckeye for sales and service. More

I went to a few dealerships in Columbus, but kept getting the run around and they acted like they didn't want my business. Marianne and PJ at Buckeye were very nice, and they helped me buy a car (Focus) tha the run around and they acted like they didn't want my business. Marianne and PJ at Buckeye were very nice, and they helped me buy a car (Focus) that I love! They didn't pressure me at all, and they made me feel real comfotable. It was a nice atmosphere. I would go back again for my next car. More

We purchased a used car and after having the car for about 2 weeks , we were told he could not get a loan, without more money down and a higher monthly payment than we had agreed on. We returned the car about 2 weeks , we were told he could not get a loan, without more money down and a higher monthly payment than we had agreed on. We returned the car and had to wait on our down payment to be returned. Needless to say we were very upset at this experience. We will tell our friends not to deal with this dealer. More

Priority of this dealer - Fool the buyer - harrash Priority of this dealer - Fool the buyer - harrash the customer - Trying to get much money as possible from customer - Change of language before Priority of this dealer - Fool the buyer - harrash the customer - Trying to get much money as possible from customer - Change of language before and after signing the contract Never , Never goto this dealer. I check the others experience too, i think all of Ford dealer are like this. More

This dealership is horrible, I would recommend that if you purchase a vehicle from them please take the vehicle and have your own mechanic check it out, because their service department is really lazy and you purchase a vehicle from them please take the vehicle and have your own mechanic check it out, because their service department is really lazy and they will not service the vehicles as promised, and make sure to get everything in writing because they will go back on their promises, and just watch out for the sales people because they will know the car is a lemon and still sale it to you and act as if they are trying to help you all they want is their money for the vehicle and will brush you off for everything else. More