Buchanan Kia

We found the vehicle we were interested in on the internet, called and were treated very friendly and when we showed up at the dealership our reception was the same. Vehicle was ready to test drive, internet, called and were treated very friendly and when we showed up at the dealership our reception was the same. Vehicle was ready to test drive, price was great, we are very happy. More

Hubby and I were looking for economical commuter car...slightly used. James was pleasant and very informative of his Brand as well as inventory on hand. He showed us options based on the "bare bon car...slightly used. James was pleasant and very informative of his Brand as well as inventory on hand. He showed us options based on the "bare bones" request we had made. He listened to what we said and made his choices of cars to show us. I was very impressed with his listening skills...quite rare to come across in sales. We test drove cars and made our choice. After the trip through Finance and many signatures later we left Kia Buchanan feeling satisfied. It was a Wonderful feeling! Whenever we have purchased cars in the past it was always...Did we get a Deal? Maybe a Deal? or Did we pay more? When we drove off the lot my Hubby and I were excited about the car and the great people we met at the Dealership! After two weeks we are still happy about the Purchase, James the Salesman and Our New Dealership. Wonderful experience! We highly recommend KIA BUCHANAN!. The Hoffman's Eldersburg, MD More

I JUST PURCHASED A SPORTAGE 2 DAYS AGO. KEN SHERMAN WAS MY SALESMAN AND HE GOT ME THE EXACT VEHICLE AND PRICE I WAS LOOKING FOR. I CANNOT SAY ENOUGH ON HOW GREAT THIS FACILITY AND STAFF IS HERE. I WOULD RE MY SALESMAN AND HE GOT ME THE EXACT VEHICLE AND PRICE I WAS LOOKING FOR. I CANNOT SAY ENOUGH ON HOW GREAT THIS FACILITY AND STAFF IS HERE. I WOULD RECOMMEND THIS DEALER TO ANYONE OVER AND OVER. THANK YOU KEN SHERMAN AND DAN LANGFORD YOU GUYS ARE GREAT. More

Ken was a pleasure to work with - very nice, professional, and responsive to all of my many questions/concerns.... by far the most painless car buying experience I've ever experienced!!! professional, and responsive to all of my many questions/concerns.... by far the most painless car buying experience I've ever experienced!!! More

There is one word to describe my overall experience at Buchanan Kia...AWESOME! From the time my wife and I walked in looking for a Kia Optima to the time we were driving off the lot with a brand new Buchanan Kia...AWESOME! From the time my wife and I walked in looking for a Kia Optima to the time we were driving off the lot with a brand new 2013 Ebony Black Kia Optima, our experience was great. Our two main contacts were Rob Graf and Dan Langford. Rob was great in showing us our different options and patiently working with us from start to finish and Dan was great in helping us see why Buchanan Kia's prices and perks were better than other dealerships that we were also thinking about. Not only was the price the best at Buchanan Kia, their customer service was top notch compared to the other dealerships. We're so happy with our new car and when we are in the market again, we will definitely be coming back to Buchanan Kia. If you're reading this and you're looking to buy a new Kia or are about to go with another dealership...STOP!...Call Rob or Dan right now and they'll hook you up. Thanks, David & Jennifer Brown More

I have purchased over 15 cars and this was the best experience I have ever had purchasing a car. Misty Brown and Michael Wheeler were a pleasure to work with. experience I have ever had purchasing a car. Misty Brown and Michael Wheeler were a pleasure to work with. More

This is our third Kia from this dealership and we would never dream of buying from anyone else. James is a true professional while being friendly and helpful and always makes you feel like you're the most never dream of buying from anyone else. James is a true professional while being friendly and helpful and always makes you feel like you're the most important customer he has. The dealership is clean and well managed, from the service department to the ladies in the office. We feel like family when we visit, whether for scheduled maintenance or when "just looking". The new 2014 Kia Forte is fabulous and I love it. Getting about 29 MPG city driving! I really liked my 2010 Forte but with the redesign and all the bells and whistles added to the 2014 model, I'd recommend this car and this dealership to anyone. More

I received great service while purchasing a 2014 Optima and actually got a decent amount for my 15-year-old Altima trade in. All of the staff were friendly and salesman, Ken, was knowledgeable and informat and actually got a decent amount for my 15-year-old Altima trade in. All of the staff were friendly and salesman, Ken, was knowledgeable and informative about all of the car's features. More

Yesterday, my husband and I had a great experience buying a 2013 KIA Soul Plus from James Carlyle at Buchanan KIA in Westminster, MD. I had been corresponding with several KIA dealers throughout the Baltimor a 2013 KIA Soul Plus from James Carlyle at Buchanan KIA in Westminster, MD. I had been corresponding with several KIA dealers throughout the Baltimore area, but Buchanan gave me the best deal of anyone in the area. I knew I wanted a KIA Soul Plus because I had rented one in Texas a few months ago. So, negotiating was done entirely online. And, we didn't travel the 30 miles to Westminster until we got a firm offer from James. The experience was very easy and pleasant! Buchanan has a "family" atmosphere and we were introduced to everyone in all the departments, including Tom (the General Manager). Thank you, James and Tom! Kathy and Bob Ellicott City, MD More

I've been looking for 3 months and when I went Buchanan I went to tbe right place. They asked ne what I wanted and needed and gave me exactly what I asked for. I couldn't believe the deal I got. N Buchanan I went to tbe right place. They asked ne what I wanted and needed and gave me exactly what I asked for. I couldn't believe the deal I got. No hidden fees, catch 22. They were awesome, and when I need another vehicle this is where im coming. I wish that I had looked here first. I would've saved months of wasted time. Thank you Buchanan Kia.I would also like to personally thank the manager over at the used car dept. He listened to everything I had to say and understood my situation and without any hesitation made sure I got the perfect deal that was best for me. He was amazing! More