Buchanan Automotive Inc. - Service Center

Great Experience. I use this dealership for all of my service and have had great experiences. They usually take care f my truck each time so I have no complaints. I use this dealership for all of my service and have had great experiences. They usually take care f my truck each time so I have no complaints. More

Quick service I called to schedule an oil change and was able to get in the same day. They noticed my inspection was expired and took care of my expired inspection, I called to schedule an oil change and was able to get in the same day. They noticed my inspection was expired and took care of my expired inspection, too! More

Everyone is efficient and very polite. We really like dealing with Buchanan's. No one is pushing or inconsiderate. Our work has always been done correctly and in a timely manner. We really like dealing with Buchanan's. No one is pushing or inconsiderate. Our work has always been done correctly and in a timely manner. More

Routine maintenance The staff is nice and very professional and the service is great! But be prepared....the waiting room is dirty and gross. They do have a TV to watch. The staff is nice and very professional and the service is great! But be prepared....the waiting room is dirty and gross. They do have a TV to watch. More

Scheduled Service . Everyone was so helpful. We always get good service. Even to the point of checking to see if we used our coupon that was sent to us, instead of just c Everyone was so helpful. We always get good service. Even to the point of checking to see if we used our coupon that was sent to us, instead of just charging for everything they did. That shows trustworthiness. Everyone is always friendly. More

Great customer service I choose Buchanon Chevrolet service because they do a great job. Booking service on-line is a breeze and they get you in and out the door in a timely I choose Buchanon Chevrolet service because they do a great job. Booking service on-line is a breeze and they get you in and out the door in a timely manner. They have a very nice waiting area with a TV and good coffee. Over the years I have used other servicers, including other area Chevrolet dealerships, but Buchanon will be my choice going forward as long as they can continue to provide the great, friendly customer service I expect from Chevrolet. More

Great Experience :) Needed to get a state car inspection. Everyone was super friendly and helpful. Plus the service was quick and reasonably priced! Would definitely use Needed to get a state car inspection. Everyone was super friendly and helpful. Plus the service was quick and reasonably priced! Would definitely use them again! More

Great service center Quick, courteous and professional team. Always do the repairs in a timely manner. The staff let’s me know if there is any issues and what should be ch Quick, courteous and professional team. Always do the repairs in a timely manner. The staff let’s me know if there is any issues and what should be checked. More

great and Jen great person in service because everything was good from friendliness down to the service,down to the price. I get this done to my car and daughters car each about twice a because everything was good from friendliness down to the service,down to the price. I get this done to my car and daughters car each about twice a year . Someone on face book was just asking for a good garage and I gave your name and phone number More

Excellent Customer Service I had a couple issues regarding my recent purchase of my 2019 GMC Yukon Denali. One was to pick up my Maryland license plates, and have the Service De I had a couple issues regarding my recent purchase of my 2019 GMC Yukon Denali. One was to pick up my Maryland license plates, and have the Service Dept install the front license plate installation kit. In addition, they needed to install door catch covers that came with the vehicle. My sales Rep Jennifer McCleaf obtained the plates, and took me to Service for the front license plate & door latch covers installations. All was accomplished quickly and professionally. I will be back in March 2019 for my first scheduled service. More