Buchanan Automotive Inc.

I would not recommend this dealership if you have any questions following your purchase. I originally gave high ratings to the salesperson which I have removed as a result of lack of response to unretur questions following your purchase. I originally gave high ratings to the salesperson which I have removed as a result of lack of response to unreturned calls to voicemail messages left following my purchase. 2 voicemail messages requesting a callback by my salesperson and 3 to the manager of the Buchanan Dealership over a month period have not been returned. Had a simple question, left that question in detail on voicemail messages to no avail. The actual purchase experience was great, but don't expect anything from your salesperson or the manager after that! More

Josh greeted people as they entered the facility. Very helpful in directing me to the salesman Jim Ratcliffe whom I had a appointment to see. Jim was a great salesman. He wasn't after a quick sale, he gav helpful in directing me to the salesman Jim Ratcliffe whom I had a appointment to see. Jim was a great salesman. He wasn't after a quick sale, he gave me a great understanding of how to take advantage of rebates being offered and how to get the most vehicle for my money. Thank you Jim for not being just about the sale. Kenneth Davis More

Awesome place to go for any GM car Jim is the best sales consultant around. And the only one I will go to for now on. I will recommend all my friends and family to go Jim :) consultant around. And the only one I will go to for now on. I will recommend all my friends and family to go Jim :) More

Jim was very helpful and proffesional during our visit, he took time and worked hard to explain incentives, finance packages, models and trim availability, he was able to find additional savings outside of he took time and worked hard to explain incentives, finance packages, models and trim availability, he was able to find additional savings outside of normal discount levels. We discussed all of our options in our search for a new vehicle. We concluded unfortunately that a new Escalade EXT was just out of reach of our current budget. However, Jim came up with a few ideas on pre owned certified models to suit our budget, we look forward to further discussions. More

After extensive research and comparisons I was positive the GMC Terrain Denali was my new vehicle. I started at a dealership near my home but just wasn't feeling I was getting the best deal or service. Th the GMC Terrain Denali was my new vehicle. I started at a dealership near my home but just wasn't feeling I was getting the best deal or service. That all changed when I went to Buchanan. Everyone was very personable, knowledgable, and patient to locate the exact vehicle I wanted. Wonderful customer service!!!! I would definitely buy from them again. More

We had a great car buying experience. Melvina Knight took time to research my questions. She met us at our convenience for test drive and to buy the car. She also took time with me and knew her vehicle. Ver time to research my questions. She met us at our convenience for test drive and to buy the car. She also took time with me and knew her vehicle. Very polite also! Then Mike McGouldrick walked us through the sales and service part and was very thorough. We were very pleased! More

Our Salesperson was Josh Wise and did an excellent job of finding us the right car and at the right price! He was outstanding at managing the entire buying process and with making it a great experience. The finding us the right car and at the right price! He was outstanding at managing the entire buying process and with making it a great experience. The entire staff was welcoming, helpful, knowledgeable and I would definite recommend buying a car from this great dealership. I know where I'll be buying my next car! More

I couldn't be happier about my experience at Buchanan. Jim sat with me and listened to the reasons I had some credit issues and he really understood. Jim and the team talked to the bank on my be Buchanan. Jim sat with me and listened to the reasons I had some credit issues and he really understood. Jim and the team talked to the bank on my behalf and I left with a deal I'm still in shock over. I drove off in my dream car, with an amazing interest rate, very great monthly payments and all without a cosigner and down payment. They also gave me an amazing deal on my trade in. More

From the moment we arrived, through the test drive, and finally our purchase, we were treated well beyond our expectations. I just love my 2013 Chevy Sonic! finally our purchase, we were treated well beyond our expectations. I just love my 2013 Chevy Sonic! More

This is our 6th new car purchase from Buchanan. We were always treated well and given a good deal. I traded in a vehicle and the amount I was given exceeded what I expected after doing research online. The always treated well and given a good deal. I traded in a vehicle and the amount I was given exceeded what I expected after doing research online. They worked with me as I decided whether I was going to purchase or lease. They wrote up both quotes so I could decide and explained the in and outs of leasing. In the end I decided to lease. I am very happy with my decision and had a very good experience. More