Buchanan Automotive Inc
Waynesboro, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bryan and Kevin were great to work with. They worked with me to get me the deal I wanted and shopped my trade so I could get what I was looking for. After the purchase they have worked with me to get informa me to get me the deal I wanted and shopped my trade so I could get what I was looking for. After the purchase they have worked with me to get information on my new vehicle. I will recomend this dealership to all my friends and family for their future car purchases. More
We went to Buchanan Chevrolet to obtain a new truck. We were met by Jim Ratfliffe, and all the staff members said hello and were super to speak with, not pushy, down to earth and friendly. Jim took us on were met by Jim Ratfliffe, and all the staff members said hello and were super to speak with, not pushy, down to earth and friendly. Jim took us on a demo ride and we sat down to crunch numbers. The initial vehicle we looked at was alittle beyond our budget, but Jim was able to transfer a similar vehicle into the dealership, and within 48 hours, my husband drove off the lot with the best deal he could have hoped for. The financing was great, the rebates and all disclosures were smooth without a hitch, and the guys were fun to work with. With the down to earth attitude of the people at Buchanan and their forthwrightfulness, we will definately be repeat customers and recommend this dealership to anyone who wants to purchase a great vehicle at the right price. More
I was referred to Buchanan Automotive by a good friend. I went with the intention of trading my 2008 GMC pickup for a new vechicle. My sales person was Jim Ratcliffe and he was fantastic. All the people I went with the intention of trading my 2008 GMC pickup for a new vechicle. My sales person was Jim Ratcliffe and he was fantastic. All the people I dealt with were great. I purchased an end of the year 2013 Chevrolet Suburban with everything I was looking for, plus more. The deal I received was what I wanted; after a little haggling, which is normal. I would and will recommend Buchanan Automotive to anyone that is looking for a good deal and great people to work with for whatever vechicle you might be interested in. Thank you for everything! Sterling & Barbara Wilt Charles Town, WV More
The dealership exceeded our expectations. We dealt with both Josh Wise and Jim Ratcliffe. Both gentlemen were professional, friendly, and knowledgeable. They stayed past closing hours to accommodate our both Josh Wise and Jim Ratcliffe. Both gentlemen were professional, friendly, and knowledgeable. They stayed past closing hours to accommodate our schedule. Thanks for the wonderful experience... and we love the new car too! More
I would not recommend this dealership if you have any questions following your purchase. I originally gave high ratings to the salesperson which I have removed as a result of lack of response to unretur questions following your purchase. I originally gave high ratings to the salesperson which I have removed as a result of lack of response to unreturned calls to voicemail messages left following my purchase. 2 voicemail messages requesting a callback by my salesperson and 3 to the manager of the Buchanan Dealership over a month period have not been returned. Had a simple question, left that question in detail on voicemail messages to no avail. The actual purchase experience was great, but don't expect anything from your salesperson or the manager after that! More
Josh greeted people as they entered the facility. Very helpful in directing me to the salesman Jim Ratcliffe whom I had a appointment to see. Jim was a great salesman. He wasn't after a quick sale, he gav helpful in directing me to the salesman Jim Ratcliffe whom I had a appointment to see. Jim was a great salesman. He wasn't after a quick sale, he gave me a great understanding of how to take advantage of rebates being offered and how to get the most vehicle for my money. Thank you Jim for not being just about the sale. Kenneth Davis More
Awesome place to go for any GM car Jim is the best sales consultant around. And the only one I will go to for now on. I will recommend all my friends and family to go Jim :) consultant around. And the only one I will go to for now on. I will recommend all my friends and family to go Jim :) More
Jim was very helpful and proffesional during our visit, he took time and worked hard to explain incentives, finance packages, models and trim availability, he was able to find additional savings outside of he took time and worked hard to explain incentives, finance packages, models and trim availability, he was able to find additional savings outside of normal discount levels. We discussed all of our options in our search for a new vehicle. We concluded unfortunately that a new Escalade EXT was just out of reach of our current budget. However, Jim came up with a few ideas on pre owned certified models to suit our budget, we look forward to further discussions. More
After extensive research and comparisons I was positive the GMC Terrain Denali was my new vehicle. I started at a dealership near my home but just wasn't feeling I was getting the best deal or service. Th the GMC Terrain Denali was my new vehicle. I started at a dealership near my home but just wasn't feeling I was getting the best deal or service. That all changed when I went to Buchanan. Everyone was very personable, knowledgable, and patient to locate the exact vehicle I wanted. Wonderful customer service!!!! I would definitely buy from them again. More
We had a great car buying experience. Melvina Knight took time to research my questions. She met us at our convenience for test drive and to buy the car. She also took time with me and knew her vehicle. Ver time to research my questions. She met us at our convenience for test drive and to buy the car. She also took time with me and knew her vehicle. Very polite also! Then Mike McGouldrick walked us through the sales and service part and was very thorough. We were very pleased! More