Buchanan Automotive Inc

2017 chevrolet cruze I purchased my cruze new in janurary 2017. Found out 8 months later that the high mount stop light stopped working something this dealership claims th I purchased my cruze new in janurary 2017. Found out 8 months later that the high mount stop light stopped working something this dealership claims they fixed before i purchased my car. Something that requires headliner removal, front windshield removal to remove the headliner in the car. I was never told that these two things had already been done to my vehicle. If i knew these two things i never would of purchased the vehicle. More

Joke! Tried to buy a vehicle at this location. I gave a fair offer on a vehicle they were overpriced on based on the market, year, and trim of the vehicle a Tried to buy a vehicle at this location. I gave a fair offer on a vehicle they were overpriced on based on the market, year, and trim of the vehicle and they acted like I didn't belong there. John was great but the manager was so arrogant and acted as if no vehicle on planet earth was as good as what buchanon auto sells. Manager also didn't like the fact that he challenged me to find a better deal on the vehicle and I found about 10 different lower priced vehicles that were in the same or better condition. Needless to say I went up to kyners and bought a newer model with a higher trim of the same vehicle I was looking at in buchanon for a better deal. Go to kyners auto, they will give you a great deal and make you feel welcome. Buchanon will never get good word of mouth from me. More

Glad I Went to Buchanan Auto Of the 3 salesman I talked to (from 3 different dealers), I found Mike Slick was the best one to talk with about purchasing my Yukon. He was knowledg Of the 3 salesman I talked to (from 3 different dealers), I found Mike Slick was the best one to talk with about purchasing my Yukon. He was knowledgeable and informative, and helped us choose between leasing and buying the vehicle. He was very open about the cost of our new vehicle and what my trade-in was worth. He quickly set me up with the financing people (Joel & John) to provide needed information so we could evaluate whether to lease or not. He was very knowledgeable about the Yukon’s features, helped us set up OnStar, and made sure that our phones were synchronized with the truck before we left the lot. He went out of his way to help us even after we closed on the deal. I expect that I will go back to him to buy our next vehicle in a few years. More

New Vehicle Purchase After visiting another dealer that had sold us 3 previous vehicles, we stopped at Buchanan to see what type of deal they could give us. Not only was After visiting another dealer that had sold us 3 previous vehicles, we stopped at Buchanan to see what type of deal they could give us. Not only was Mike Slick very knowledgeable about the product but he was also very honest about the trade, how long it may take to locate the vehicle we were interested in. We had received a private offer for $500 for a test drive but forgot to bring it with us. They were kind enough to honor it after I emailed them the information. They also have a great Protection Program over and above what Chevrolet offers. The only problem I have is that the windshield inside detailing was not real clean. But that is not a deal breaker! More

Great Experience A big thanks to Mike Slick and Glynn Rodean for getting us into our Mustang GT Convertible. They were awesome and extremely easy to work with. Very f A big thanks to Mike Slick and Glynn Rodean for getting us into our Mustang GT Convertible. They were awesome and extremely easy to work with. Very friendly dealership - would definitely recommend More

Out with the blue and in with the new! Everyone was exceptionally nice! I had a bad experience at another dealership previous to walking into Buchanan Automotive. I wasn't in the best of mo Everyone was exceptionally nice! I had a bad experience at another dealership previous to walking into Buchanan Automotive. I wasn't in the best of mood but John and Jeff really put me at ease. No one there was arrogant or pushy. They went above and beyond any dealership I have dealt with. I knew what I was looking for and what I wanted and they did everything they had to to get me into the vehicle that I wanted for the price I wanted. They really turned my bad day into one of the most memorable experiences. I would definitely go back to them for future purchases. More