Buchanan Automotive Inc
Waynesboro, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Salesman Reece and service manager Shelly were super friendly and helpful! The process was a breeze! friendly and helpful! The process was a breeze! More
I previously had an issue with this dealership that went on resolved so intern I wrote a negative review, I am happy to inform you that Buchanan automotive reached out to me and resolved my issue, I don’t k on resolved so intern I wrote a negative review, I am happy to inform you that Buchanan automotive reached out to me and resolved my issue, I don’t know how to remove the negative review but the least I can do is Give them another review that’s positive. Thank you, Buchanan automotive and Chuck for resolving my issue. More
The absolute worst car buying experience in my 59 years of living. Brandon, the sales manager was the most dishonest and deceiving sales person I’ve ever dealt with, be very careful and read everything bef of living. Brandon, the sales manager was the most dishonest and deceiving sales person I’ve ever dealt with, be very careful and read everything before you sign it. He will add thousands of dollars in warranties and things you don’t want without asking or explaining. And if you call him back after seeing it, they will not return your calls or help you in anyway, but they will lie to you and tell you they’ll take care of it and pass the blame onto other salesman. I was told an email was sent to corporate and my issues would be taken care of and as soon as they heard from them, they would contact me. I’m on week number four and not only have they not contacted me but now he gets nasty when I call him to ask about it, take my advice and shop somewhere else. More
Jon and Brandon were top notch and have changed my respect for a honest and straight forward dealing! Very satisfying purchase from Buchanan Automotive Inc due to these individuals! 😎👍 respect for a honest and straight forward dealing! Very satisfying purchase from Buchanan Automotive Inc due to these individuals! 😎👍 More
Hats off to Brandon and Nick! They were awesome through the whole deal. They made the process of buying a new vehicle enjoyable. Very patient & professional with our ever-chan They were awesome through the whole deal. They made the process of buying a new vehicle enjoyable. Very patient & professional with our ever-changing option choices. In the end, we are very happy with our Suburban. If you're thinking about buying a new vehicle, we highly recommend Brandon and Nick at Buchanan. More
Jason was very patient and helpful as we went through the process. He was very knowledgeable and made suggestions along the way. In the end I bought one of his suggestions the AT4 Acadia and am very happy wi process. He was very knowledgeable and made suggestions along the way. In the end I bought one of his suggestions the AT4 Acadia and am very happy with my purchase. Thank you Jason More
Jon made my experience great. Would for sure go back to see him when it’s time for another vehicle. Clint was also very easy to deal with. They both were honest and the whole pr Would for sure go back to see him when it’s time for another vehicle. Clint was also very easy to deal with. They both were honest and the whole process was very efficient. More
Repeat buyer. 3rd vehicle in 4 years. Great customer service. Will come back again and again. 3rd vehicle in 4 years. Great customer service. Will come back again and again. More
My first out of state purchase was extremely satisfying and easy due to the way I was treated by Brandon and Reece. I teach “Creating an Exceptional Customer Experience” and they checked all the boxes. Whe and easy due to the way I was treated by Brandon and Reece. I teach “Creating an Exceptional Customer Experience” and they checked all the boxes. When a small issue arose once I got home, they immediately said to take it to a dealer and they would work with them to resolve it. I felt respected and cared for! This is the exact opposite of another experience I was having at the same time with another dealership. More