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Buchanan Automotive Inc

Waynesboro, PA

4.3
348 Reviews
Welcome to Buchanan Automotive Chevrolet Buick GMC of Waynesboro, Pennsylvania - With the Lowest Guaranteed Price. If we can't beat another dealerships price on a new car, we will pay you $1000! Browse our huge selection of new Buick, GMC and Chevrolet; and a variety of pre-owned vehicles. Make an appointment with our service department, get a quick quote or order parts online. If you are in need of a special finance dealer speak with one of our professional and courteous Finance Managers or fill out a finance application online and we can help with your unique credit needs.
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1035 E. Main St.

Waynesboro, PA

17268

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Showing 348 reviews

November 02, 2024

Salesman Reece and service manager Shelly were super friendly and helpful! The process was a breeze! More

by Memphis1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Winckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Buchanan Automotive Inc responded

Thank you for your 5 star review! We're so glad to hear that Reece and Shelly made your car buying experience easy. Enjoy your new vehicle!!

October 31, 2024

I previously had an issue with this dealership that went on resolved so intern I wrote a negative review, I am happy to inform you that Buchanan automotive reached out to me and resolved my issue, I don’t k More

by terry2365
Recommend Dealer
Yes
Employees Worked With
Brandon Arthur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
Oct 31, 2024 -

Buchanan Automotive Inc responded

Terry, thank you for leaving us a positive review! We are happy to help and appreciate you!

October 29, 2024

I took my car Buchanan because it was close but to find out it was the beast great customer service and fast service More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 31, 2024 -

Buchanan Automotive Inc responded

Jan, thank you so much for your 5 star review and kind words!

October 26, 2024

The absolute worst car buying experience in my 59 years of living. Brandon, the sales manager was the most dishonest and deceiving sales person I’ve ever dealt with, be very careful and read everything bef More

by terry2365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Arthur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Buchanan Automotive Inc responded

Terry, I'm sorry to hear that this has not been handled for you. We value all of our customers and take their concerns and comments seriously. Could you please give me a call today so that I can get you in the right hands and address your concerns. Please give me a call at 717-762-3141 and ask for Jessica Ott. Thank you

October 11, 2024

Jon and Brandon were top notch and have changed my respect for a honest and straight forward dealing! Very satisfying purchase from Buchanan Automotive Inc due to these individuals! 😎👍 More

by patrickjh3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Oct 16, 2024 -

Buchanan Automotive Inc responded

Patrick, thank you for your 5 star review of Jon and Brandon!! We are glad to hear your purchase from Buchanan was easy and straight forward! Enjoy your new vehicle!

October 02, 2024

Hats off to Brandon and Nick! They were awesome through the whole deal. They made the process of buying a new vehicle enjoyable. Very patient & professional with our ever-chan More

by Lfavorite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Buchanan Automotive Inc responded

Thank you for your 5 star review! We are happy to hear you love your Suburban and appreciate that you would highly recommend our team! Thanks again!

October 01, 2024

Jason was very patient and helpful as we went through the process. He was very knowledgeable and made suggestions along the way. In the end I bought one of his suggestions the AT4 Acadia and am very happy wi More

by GordonG46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Buchanan Automotive Inc responded

Gordon, thank you for your 5 star review of Jason! We are happy to hear he helped you find the perfect vehicle.

September 29, 2024

Jon made my experience great. Would for sure go back to see him when it’s time for another vehicle. Clint was also very easy to deal with. They both were honest and the whole pr More

by Gideon001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint
Sep 30, 2024 -

Buchanan Automotive Inc responded

Thank you for your 5 star review of Jon and Clint! Happy to hear that you had a great experience with us!

September 23, 2024

Repeat buyer. 3rd vehicle in 4 years. Great customer service. Will come back again and again. More

by coachdwaynesmith
Recommend Dealer
Yes
Employees Worked With
Jason Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Buchanan Automotive Inc responded

Thank you for your 5 star review! We appreciate your loyalty to Buchanan and hope to continue to help you in the future.

September 22, 2024

My first out of state purchase was extremely satisfying and easy due to the way I was treated by Brandon and Reece. I teach “Creating an Exceptional Customer Experience” and they checked all the boxes. Whe More

by Beth Sears
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reece Winckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Castellar
Sep 23, 2024 -

Buchanan Automotive Inc responded

Beth, thank you for your 5 star review! We are happy to hear that you had a great experience with us! We hope to continue to help you in the future.

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