Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Buchanan Auto Park
Waynesboro, PA
458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
458 Reviews of Buchanan Auto Park
July 26, 2024
Awesome sales person and finance department. Santiago never gave up on me always kept trying to get me the best deal. And I certainly left with a great deal on the Truck I wanted. SUPERB!!!! Santiago never gave up on me always kept trying to get me the best deal. And I certainly left with a great deal on the Truck I wanted. SUPERB!!!! More
by beardsleedp
Employees Worked With
Santiago Marcano, Brandon Seitz
July 12, 2024
You are not going to believe what happened sending you an email I sent to the company So today : Sent from my iPhone I was supposed to be picking up a 2024 Ram 3500 Big Horn Crew Cab Dually Diesel ca email I sent to the company So today : Sent from my iPhone I was supposed to be picking up a 2024 Ram 3500 Big Horn Crew Cab Dually Diesel cash sale this morning at 10:00 as per the contract I had signed on Monday July 8th. Sales agent failed to get the truck prepared for delivery and call out of work for 2 days leading up to today . However finance manager also knew it was to be delivered today and failed to get the truck prepared. Sales manager offers to have a rushed prep job done . We don’t want any prep rushed at all. I am beyond disappointed, disgusted, frustrated, and angry. It amazes me how companies have a responsibility to the consumer and yet are not held accountable. People make mistakes , we all do . I do . However it is in the manner in how this mistake is handled makes all the difference . Sales manager was bewildered, finance manager was hiding in office and wouldn’t even acknowledge us , even though we were just there Monday and signed a contract in his presence . Then the best they could offer is a rushed prep job. No compensation for 1 1/2 hours drive time not counting the time we spent at dealership waffling around. Reluctantly I agreed to let them deliver the vehicle and will inspect upon delivery.If not satisfied I will sent it back and expect my deposit back. More
by Dbarron1
Employees Worked With
Jason Washington, Brandon Seitz, Kyle Stiver
June 29, 2024
Excellent Customer service and superior people skills, These two sales representatives made the sale very easy and exciting! These two sales representatives made the sale very easy and exciting! More
by zacickes669
Employees Worked With
Jenna Elliott, Nika Jioevi, Brandon Seitz, Danny Shaw
