Buchanan Auto Park

Long wait Talked to a salesman about an suv a week or so before going in for test drive. He gave me an idea what it would cost then. When we went to buy, we di Talked to a salesman about an suv a week or so before going in for test drive. He gave me an idea what it would cost then. When we went to buy, we did a test drive then began to wait endlessly and then they came back with a price that was $10,000. Higher. Then they came back with deals that were even higher. Maybe I should have mentioned what we talked about earlier, but owell live and learn. More

Just a great and easy experience I had a great experience this was my first time I bought going through a dealership and it was wonderful kathy shank was my consultant and she was won I had a great experience this was my first time I bought going through a dealership and it was wonderful kathy shank was my consultant and she was wonderful and the financial wizard they got in there was awesome she able to get my bad credit in a 2016 journey so thank you lupa I will definitely return More

Great experience Very knowledgeable and willing to help. Im very picky with my trucks and they were very understanding. I am so happy with my truck. It is perfect for Very knowledgeable and willing to help. Im very picky with my trucks and they were very understanding. I am so happy with my truck. It is perfect for my company vehicle. More

Great place to buy a car Came to see Andy, needed another vehicle I was looking for a SUV Andy came to the rescue He knew exactly what I wanted Hes a great salesman friend Came to see Andy, needed another vehicle I was looking for a SUV Andy came to the rescue He knew exactly what I wanted Hes a great salesman friendly guy and helpful I would recommend Buchanan if your looking for a new or used car Buchanan is the place to go More

Hands down best car buying experience ever! I came to Buchanan looking for a new Jeep. As soon as we got there Andrew greeted us right away and made us feel welcome. He showed us everything Buch I came to Buchanan looking for a new Jeep. As soon as we got there Andrew greeted us right away and made us feel welcome. He showed us everything Buchanan had that I was looking for as well as asked me what I was looking for in a new vehicle. I’ve never taken a test drive with anyone who knows cars as well as Andrew. He answered every and all questions I had. I couldn’t believe how knowledgeable he was! He made the buying process easy and painless. He also wasted no time and was so professional! My overall experience with Buchanan was wonderful but the experience of working with Andrew and Mike was hands down the best experience I’ve had! To this day if we stop in at Buchanan for vehicle maintenance or just to nose at all the new vehicles Andrew always says hello and knows my fiancé and myself by name over a year later. That’s what I call great customer service! If giving more than 5 stars for Andrew was an option I would definitely give him more! More

You just know when it's right I was a long time customer of another local dealer, but wasn't very satisfied recently when looking for a car. It just seemed as if my prior years of I was a long time customer of another local dealer, but wasn't very satisfied recently when looking for a car. It just seemed as if my prior years of business and loyalty meant nothing. My search for a car took me to Buchanan. Kathy was wonderful. She was knowledgeable, friendly, and funny. She was very patient and addressed my concerns as we drove several vehicles. There was no negotiations over the price of the vehicle, they made an offer I couldn't refuse. It was more than fair and way below the Internet price. Andy was also terrific. No nonsense and straight talking. The process was simple and quick. And they even threw in some extra incentives. I am extremely satisfied and would highly recommend Buchanan. More

Car searching Everyone was very friendly, the sales rep I had was very personable, not pushy! I explained to her I was nervous driving it off the lot, so she jumped Everyone was very friendly, the sales rep I had was very personable, not pushy! I explained to her I was nervous driving it off the lot, so she jumped in the drivers seat and took me to where I felt comfortable taking over the driving. I am not sure I would have purchased a vehicle that day if it weren't for Jennifer being my sales person! I have heard negative things about the dealer ship but decided to check it out for myself, very glad I did. They get a thumbs up from me. More

very unhappy the sales people are good at first then you find out real quick how they are dont returns calls.they didnt pay off my car as they said they would.tell the sales people are good at first then you find out real quick how they are dont returns calls.they didnt pay off my car as they said they would.tell you things to get you off their backs.and the car jeep i got was inspected when i got it found out i have a caliper sticking,battery light comes on.ugh so yea i would stir clear from this place.shady ppl.hope the feel good about there selfs. More

The whole team was awesome! My husband went to the used vehicle lot looking for a truck for our rapidly growing small business and we walked away with 2 new vehicles! The whole My husband went to the used vehicle lot looking for a truck for our rapidly growing small business and we walked away with 2 new vehicles! The whole team took their time to learn about our business, what we needed, and in what ways we were intending to grow. Then they helped us to find just what we needed and went to bat for us to get it. They even helped us create a plan for our vehicles as we grow. Kathy was our sales rep and she stayed with us through the entire process and answered all the questions we had. If she didn't know the answer, she did what she had to in order to get it without hesitation. It was a friendly atmosphere and the experience was fun. Highly recommend! More