Bryner Chevrolet

Good customer service. They stands behind their word. Been a customer for about 20years. I’m always greet nicely when I arrive and my rep always keeps me informed of all process of my repairs. Been a customer for about 20years. I’m always greet nicely when I arrive and my rep always keeps me informed of all process of my repairs. More

Brian was very interested in making sure we were happy and comfortable during the entire purchase. Wish Chevy had more inventory. The factory made the purchase harder than it had to be. glad we found the and comfortable during the entire purchase. Wish Chevy had more inventory. The factory made the purchase harder than it had to be. glad we found the one we wanted...finally. More

Old School Family Owned Dealership I bought a new 2012 Cruze from Joe Valori after doing all my homework and finding the right car at the right price in the first conversation and at my I bought a new 2012 Cruze from Joe Valori after doing all my homework and finding the right car at the right price in the first conversation and at my local dealer. I buy a lot of cars for my extended family and have gone as far as North Carolina to do that. When I stopped in just to see what I would replace the Cruze with, I was thinking new again. I looked at a Bryner sold, serviced and traded 2017 with 19.000 miles and a perfect Carfax. A little research showed it was right at the price I was willing to pay (a few hundred below Carfax and a few hundred more below some other sites I use). It was also the same few hundred below some other nearby listed comparable cars. Came back with my wife, talked to Joe. Nothing changed, nothing added, no nonsense fees. A favor I needed in the transaction was no problem. Only talked with Joe and the deal was done. And with all of that, there were real creamers and fresh danish in the coffe room. More

POOR INTEGRITY AND SALES TACTICS . My elderly father bought a Chevrolet Equinox from there is June 2018. He brought his car back in February 2020 for inspection and his "free oil chan . My elderly father bought a Chevrolet Equinox from there is June 2018. He brought his car back in February 2020 for inspection and his "free oil change". While waiting for his vehicle he was told that his "Certified Preowned Vehicle ", with his 172 point inspection, that he put less that 3K miles on in 8 months needed 4 new tires. 2 of which were completely bald. He also needed back breaks and rotors. With all the things he needed for inception the total came close to $1,500 for a vehicle he had less than 8 months. After my father told me this I told him we need to go back to get an explanation for these. This is not a service issue but a sales issue. We asked for the sales manager. He double talked us from the start stating mm specs for the tires and breaks. He also produced a check list that he said we should have. Well we didn't have it as we had all the papers from the purchase of the car together with us. We had told him that my father had been back there previously when his tires were losing air randomly to get it checked out , not including the multiple times he came to my home for needed air. The sale manager had the audacity to say I wish i knew that then we could do something. Basically calling us liars but here this guy is producing this photocopied check list with tire specs and the completed checklist, after he went in the back for 15min upon of arrival/request. I called him out on that and he said he can give us the original but whats the point they weren't going to do anything for us and that was probably just done written up too. They did credit us for the oil change but only after they tried to get away with changing it to us in first place. Steer clear of this dealership and if you have parents that are older make sure you go with them so they don't get bamboozled by this less than honest sales team. More

Fairly Easy Sales Process Bought a certified pre-owned vehicle from Bryner. My salesman was very friendly and professional, overall he made good use of my time there. I arriv Bought a certified pre-owned vehicle from Bryner. My salesman was very friendly and professional, overall he made good use of my time there. I arrived at the dealership preapproved with my own financing from my credit union, which they offered to beat. The finance manager took this as an opportunity to hard sell me an extended warranty, which I refused. He attempted a second time by lowering the price, which lost all credibility with me. Why couldn't he offer me the lowest price upfront? Overall, it was a quick and easy process but I feel that was due in part to my preparation. The car sales game hasn't really changed much, particularly in the finance department. The one thing that really annoyed me as a customer came several months after the sale. Apparently Bryner sold my personal information to a third party and I began receiving unsolicited phone calls from a warranty company. I expressed my concerns regarding privacy during the sale but ultimately it wasn't worth a xxxx to them. More

Great Experience My wife and I just purchased an SUV from this dealership. The salesman, Joe, who reached out to us originally from our on-line inquiry came in on his My wife and I just purchased an SUV from this dealership. The salesman, Joe, who reached out to us originally from our on-line inquiry came in on his day off to meet with us. He was well prepared and had the vehicle ready when we arrived. He was very professional and straight-forward in our discussions. His manager, Jack, was also very pleasant to deal with and was straight-forward, as well. Not pushy or wanting to sell us something we didn't want or need. Overall, we enjoyed the experience and will certainly recommend Bryner Chevrolet to anyone looking for a vehicle. We will be back for regular service in the future and trust those experiences will be equally as pleasant. Five Stars for everything except price, it was a very good (4.5 stars overall) package, but it's just not in my heart to say excellent. Also, so far we are very happy with our Equinox. More

Fantastic Corvette Buying Experience About two months ago I got in contact with Bonnie Pitura from a recommendation of a forum member over on corvetteforum.com. From the very first contac About two months ago I got in contact with Bonnie Pitura from a recommendation of a forum member over on corvetteforum.com. From the very first contact with Bonnie, I knew I was in good hands. She made the factory order process of the corvette easy and made sure every option I wanted was in the order. She kept me up to date through the whole process and even worked hard to have the car ready for delivery the day after it arrived off the truck. I cannot recommend Bonnie and Bryner Chevrolet enough. I will proudly be wearing my “Corvettes by Bryner” hat at my first Corvettes at Carlisle event next month. I know if any of my friends or family are in the market for a Chevy I will be giving them Bonnie’s contact information. More

Cadillac Escalade Warranty Work Kudos to Bryner Chevrolet and their service team. Particularly Ed Brunton Jr aka “Ed Jr”. Reliable, timely and the communication was above and beyon Kudos to Bryner Chevrolet and their service team. Particularly Ed Brunton Jr aka “Ed Jr”. Reliable, timely and the communication was above and beyond. All the items that needed attention in the warranty work were addressed and maintenance work needed was suggested and serviced professionally. Class outfit. Thanks Ed Jr! More

Inexperienced Mechanics Arrived at appointment 7.45am. Power steering completely gone on a 2014 car with under 45kmiles. Car has never had any front end damage. "3" hours lat Arrived at appointment 7.45am. Power steering completely gone on a 2014 car with under 45kmiles. Car has never had any front end damage. "3" hours later I talk to a service representative at 10am and said they can fix the problem it would cost $301.04. Agreed and car was finished finally at "12noon". Made it 4 blocks away from dealer and power steering went completely again $301.04 down the drain. Immediately returned to dealer. Have yet to resolve this issue it is now "3.15pm" and no solution. There no reason why a dealerships certified technician can't fix the problem the first time. Let alone there was a recall on the electric power steering system, so the mechanics should already be familiar with this problem. More