Bryan Subaru

First, I bought a protection pan that included road hazards which specifically lists getting a nail in a tire. I have the brochure. I sent pics of the brochure to the Subaru staff person online. I expe hazards which specifically lists getting a nail in a tire. I have the brochure. I sent pics of the brochure to the Subaru staff person online. I expected Subaru to honor the road hazard protection. The lady sent me a brief email stating it was not covered. I wrote back asking how could the explicit language of the brochure states a nail in a tire IS COVERED not be covered? No response. O.K., the second concern is that I had to buy not one tire but four tires to replace the one damaged tire. The tires on the 2016 Forrester have a 50,000 mile warranty. There was no pro-rata discount on the four tires which the delearship kept, but I was charged $1001. More

The entire experience was positive and upbeat. Making an appointment was smooth. My customer service rep was Jeff, and he handled everything with a smile. appointment was smooth. My customer service rep was Jeff, and he handled everything with a smile. More

Such a fantastic experience here! The repair was fast and the staff was friendly and courteous. They went out of their way to make the whole thing go smoothly. Thank you! the staff was friendly and courteous. They went out of their way to make the whole thing go smoothly. Thank you! More

Appreciate the car wash!! Ease of setting service appointment. Had to change time & day of appointment. It was not a problem which was really great appointment. Had to change time & day of appointment. It was not a problem which was really great More

Thanks for taking care of me and Koby! Excellent service as always! Thanks Brian for always looking out for me! You guys always make sure I’m taken care of! Thanks Dee being an awesome mechanic! as always! Thanks Brian for always looking out for me! You guys always make sure I’m taken care of! Thanks Dee being an awesome mechanic! More

Great experience. Will definitely go back. Prompt service. Price reasonable. Service man explained everything. Car was cleaned. Attitude very good. Explained everything and answered all questions. service. Price reasonable. Service man explained everything. Car was cleaned. Attitude very good. Explained everything and answered all questions. More

I like the Dealership, the sales team was "no pressure" and easy to work with. Their financing was competitive and the process was seamless. We were a little disappointed that the car wasn't sold with a c and easy to work with. Their financing was competitive and the process was seamless. We were a little disappointed that the car wasn't sold with a current inspection sticker More

Getting my car serviced was quick and easy! The team was very friendly and courteous...I believe I worked with Jeff, and the nice lady who greeted me coming through the door put a smile on my face as well. very friendly and courteous...I believe I worked with Jeff, and the nice lady who greeted me coming through the door put a smile on my face as well. Thank y’all and Merry Christmas! More

Brought my car in for the 60k mile service which is a little involved. Jeff and Charlette were wonderful about getting a quote and information about the needed services to me in a timely fashion. I was k little involved. Jeff and Charlette were wonderful about getting a quote and information about the needed services to me in a timely fashion. I was kept up to date and informed of the work being done on my car as I waited. The new service area is very comfortable and provides lots of space for social distancing. Thanks for another great service ! More

The children’s corner is AMAZING! Thank you so much for making it comfortable to bring my daughter to a service department! Greg and Jason are super friendly - they always pop their head in and chat with making it comfortable to bring my daughter to a service department! Greg and Jason are super friendly - they always pop their head in and chat with me when I’m there. I wasn’t even assigned to them. The guy I was assigned to was less-friendly (Richard Elvey). More