
Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,433 Reviews of Bryan Subaru
Consistent, excellent care! Even though I only go a couple times a year they remember me and I always feel like they give everyone star treatment! They explain what they’re doing and why and are very couple times a year they remember me and I always feel like they give everyone star treatment! They explain what they’re doing and why and are very fair! More
I had a couple minor adjustments which were completed with no charge on my Outback purchased from Bryan Imports. Staff were cordial and efficient. The car was sparkling clean when I picked it up. with no charge on my Outback purchased from Bryan Imports. Staff were cordial and efficient. The car was sparkling clean when I picked it up. More
I showed up a few hours early for my appointment and they accommodated me. Thank you so much! The waiting area was very comfortable as well. accommodated me. Thank you so much! The waiting area was very comfortable as well. More
Service advisor was courteous. Explained reason for recall before and what was done after service. I wanted to leave. Advised wait would be less or about one hour. work completed as advised. recall before and what was done after service. I wanted to leave. Advised wait would be less or about one hour. work completed as advised. More
The service is fine. The people are nice. However, they never return my calls. It took a more than a month to finally schedule to have my mirror fixed. I would call asking for a timeline and they would say never return my calls. It took a more than a month to finally schedule to have my mirror fixed. I would call asking for a timeline and they would say they would call me back and never would. The mirror was installed wrong and I was supposed to also have one set of brakes fixed. I have to call back AGAIN a couple of months later from my initial service to see if they can schedule me or tell me anything. It’s annoying to want to pay for and need service and they just never get back to me for follow up. More
I had brought my vehicle on for some regular maintenance services and a bad battery. Unfortunately after leaving the shop I had some problems with the vehicle. Jason the manager and Jeff the service reps we services and a bad battery. Unfortunately after leaving the shop I had some problems with the vehicle. Jason the manager and Jeff the service reps went above and beyond to figure out the cause of the issues, which ended up being severe. Requiring major repairs, I was offered a loaner vehicle and was kept in the loop on updates. My vehicle is back home and so far running great. Thank you for the terrific service! More
John made the buying process painless and seamless. It is my first car purchase in 15 years and I could not be more happy with my first Subarau! my first car purchase in 15 years and I could not be more happy with my first Subarau! More
I love Bryan! They always are meticulous. Y'all worked me in & troubleshoot all the issues at hand. I will say Richard was not the friendliest guy I've worked with. He even one comment that I found to be a l in & troubleshoot all the issues at hand. I will say Richard was not the friendliest guy I've worked with. He even one comment that I found to be a little inappropriate about why my car was in. But I know that everyone at Bryan Sevice was focused on the end goal of getting my car back to me STAT & I so appreciate your help. More
Even though my repair (faulty sensor light) required a second visit because the tech didn’t get it completely right the first time, I still think this place is great. Great place, helpful and friendly peo second visit because the tech didn’t get it completely right the first time, I still think this place is great. Great place, helpful and friendly people who pay attention to what you say. More