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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

February 25, 2021

Consistent, excellent care! Even though I only go a couple times a year they remember me and I always feel like they give everyone star treatment! They explain what they’re doing and why and are very More

by MERRY_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Giles (friendly, prompt, & professional! 5-Stars!!), Jeff Delange, Charlette Wilright
Mar 01, 2021 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bryan Subaru Team 504-466-6000

February 25, 2021

I had a couple minor adjustments which were completed with no charge on my Outback purchased from Bryan Imports. Staff were cordial and efficient. The car was sparkling clean when I picked it up. More

by LASKA.EES
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 02, 2021 -

Bryan Subaru responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, The Bryan Subaru Team 504-466-6000

February 24, 2021

I showed up a few hours early for my appointment and they accommodated me. Thank you so much! The waiting area was very comfortable as well. More

by MLEACH.NAQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Charlette Wilright
Mar 01, 2021 -

Bryan Subaru responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Bryan Subaru Team 504-466-6000

Mar 01, 2021 -

Bryan Subaru responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

February 24, 2021

Service advisor was courteous. Explained reason for recall before and what was done after service. I wanted to leave. Advised wait would be less or about one hour. work completed as advised. More

by stellaneal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 01, 2021 -

Bryan Subaru responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bryan Subaru, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Bryan Subaru Team 504-466-6000

February 23, 2021

The service is fine. The people are nice. However, they never return my calls. It took a more than a month to finally schedule to have my mirror fixed. I would call asking for a timeline and they would say More

by SSTAVISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Mar 02, 2021 -

Bryan Subaru responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Bryan Subaru Team 504-466-6000

February 19, 2021

I had brought my vehicle on for some regular maintenance services and a bad battery. Unfortunately after leaving the shop I had some problems with the vehicle. Jason the manager and Jeff the service reps we More

by ABILOTTI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Jason Gullo
Feb 24, 2021 -

Bryan Subaru responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Bryan Subaru Team 504-466-6000

February 17, 2021

John made the buying process painless and seamless. It is my first car purchase in 15 years and I could not be more happy with my first Subarau! More

by jennifermestayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Worthington
Feb 22, 2021 -

Bryan Subaru responded

Thank you for taking the time to share with us, Jennifer! The goal of the Bryan Subaru team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Bryan Subaru Team 504-466-6000

February 15, 2021

I love Bryan! They always are meticulous. Y'all worked me in & troubleshoot all the issues at hand. I will say Richard was not the friendliest guy I've worked with. He even one comment that I found to be a l More

by LSHERMA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jason Gullo
Feb 18, 2021 -

Bryan Subaru responded

We loved reading this review! Happy customers are our aim, and it appears Bryan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Bryan Subaru Team 504-466-6000

February 13, 2021

I don't have 25 words to say. The service was great. They went above and beyond to service my needs. They were very friendly. More

by FLOALEX54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Feb 18, 2021 -

Bryan Subaru responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

February 13, 2021

Even though my repair (faulty sensor light) required a second visit because the tech didn’t get it completely right the first time, I still think this place is great. Great place, helpful and friendly peo More

by PARGYLE104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Feb 18, 2021 -

Bryan Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Bryan Subaru Team 504-466-6000

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