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Bryan Subaru
Metairie , LA
2,410 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,410 reviews
April 23, 2018
Great customer service I spoke with Erin over the phone and she was as pleasant in person when I came to the dealership and help me with the recall on my suv. Thanks Erin ! I spoke with Erin over the phone and she was as pleasant in person when I came to the dealership and help me with the recall on my suv. Thanks Erin ! More
by MARTINEX004
Verified CustomerEmployees Worked With
Erin assistant service manager
Helpful April 20, 2018
Unexpected visit I made a stop on my way to the French Quarter Festival and came out to a car that would not start. I called roadside assistance and got a jump within I made a stop on my way to the French Quarter Festival and came out to a car that would not start. I called roadside assistance and got a jump within about 20 minutes. I drove to the dealership to get the car checked since I didn't want to get stranded in festival territory. They checked out my car and got me back on my way after about an hour or so! I was very appreciative and got to enjoy my afternoon in spite of my plans being unexpectedly altered. Thanks! More
by JANPRETUS
Employees Worked With
Carden "Sonny" West
April 19, 2018
Recalled situation on braking system. my 2015 Mitsubishi had been recalled for problems with the braking system and was very pleased with the work that was done well done..well done my 2015 Mitsubishi had been recalled for problems with the braking system and was very pleased with the work that was done well done..well done . More
by ELIZABETHDANNEL
Employees Worked With
AL chen, ERin CZaplinski.
April 18, 2018
If you have the time I took my Forester in for its first maintenance service. I made an appointment for 1:00pm for an oil change and tier rotation, The Service advisor was I took my Forester in for its first maintenance service. I made an appointment for 1:00pm for an oil change and tier rotation, The Service advisor was working alone and there were two others before me. He was friendly and worked quickly to get everyone checked in which took about 15-20 minutes. I did ask how long he thought and he explained it could be 45 mins or it could be an hour and a half, just depended on how backed up they were. I did not understand the purpose of making an appointment if there was still going to be a significant wait. There are multiple companies that have built entire business models on the fact this kind of service can be done in minutes, not hours. In total, the experience lasted just over 2 hours. For me, it is not worth the "free" oil change when I have to take a nearly 3 hour long break from work. I literally could have paid a place and came out ahead for the time and money I lost at work. Perhaps that's the gimmick though, make it not worth the customers time so they aren't inclined to take advantage of the "free" first years maintenance. I was hoping this experience would be a redeeming factor since my overall buying experience was so unpleasant, but I do not think I will be returning for service and I would not recommend anyone purchase a car form this dealership. I do love my Subaru but this dealership has been disappointing on all accounts. More
by CLR_KKB
Employees Worked With
Remi , Carden "Sonny" West
April 18, 2018
Easy to work with Great service and service advisors. Easy to deal with and fast service. Would recommend to friends and family! Bravo to employees in service and pa Great service and service advisors. Easy to deal with and fast service. Would recommend to friends and family! Bravo to employees in service and parts! Don’t forget to look at sales also, there to advise on tour next vechile! More
by Jayruss
Employees Worked With
Josh and Greg , Taniecia Duplantis, Paul Demma
April 17, 2018
Oil change service after road trip Erin always takes good care of me. No matter if I have an appointment or just drop in. She points out what needs to be done. I recieved a complementar Erin always takes good care of me. No matter if I have an appointment or just drop in. She points out what needs to be done. I recieved a complementary inspection before my road trip and afterward More
by shonor
Employees Worked With
Erin
April 17, 2018
Well done Everyone was very attentive while I waited for my car. They answered my questions and even changed my wiper blades that I forgot about on my car. Everyone was very attentive while I waited for my car. They answered my questions and even changed my wiper blades that I forgot about on my car. More
by MTKS
Employees Worked With
April 13, 2018
Great Dealership! Very easy to schedule routine service on our WRX. Professional service department and service was done in a very timely manner including an offer to w Very easy to schedule routine service on our WRX. Professional service department and service was done in a very timely manner including an offer to wash the car after servicing. We live on the north shore but the drive is worth it. Thanks Again!!!! More
by DEBE25251
April 13, 2018
Great experience Quality work was done. Fast service. Friendly reps but I can’t remember any of their names. . Comfortable and clean waiting area. J will return for se Quality work was done. Fast service. Friendly reps but I can’t remember any of their names. . Comfortable and clean waiting area. J will return for service when needed. More
by rbstricks
Employees Worked With
April 12, 2018
Very nice Subaru service I take my Subaru here for service and repairs. They have always been very accommodating and do proper work. Most impressive moment was the technici I take my Subaru here for service and repairs. They have always been very accommodating and do proper work. Most impressive moment was the technician noticing a frozen belt pulley when repairing a windshield wiper under warranty. More
by JOHNSSHOLL
Employees Worked With
Trey Henry
