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Bryan Subaru
Metairie , LA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Mysterious noises, brakes, and recall Remi in Subaru service took very good care of me and my car!! He was very courteous and thorough in his explanations. He was very nice to work with! Remi in Subaru service took very good care of me and my car!! He was very courteous and thorough in his explanations. He was very nice to work with! More
A new service center The staff was very friendly and professional.The work order was under 2 hours as promised and they made my 2 year old feel right at home. The staff was very friendly and professional.The work order was under 2 hours as promised and they made my 2 year old feel right at home. More
Trade in and New car I first went in to check out the 2019 models. I took my 2016 forester in for an appraisal and to drive the new model. We chose a color and Greg found I first went in to check out the 2019 models. I took my 2016 forester in for an appraisal and to drive the new model. We chose a color and Greg found the color and model at another dealership out of state.Everthing worked out in a timely manner. More
Scheduled service Service is convenient with online scheduling and shuttle provided. All my experiences with Bryan Subaru have been great from purchase to routine main Service is convenient with online scheduling and shuttle provided. All my experiences with Bryan Subaru have been great from purchase to routine maintenance. Highly recommended. More
Bryan Subaru needs to clone Remi The world needs a thousand of Remi to watch over your service appointment. The showroom and waiting area are comfortable and well-appointed. Thanks, The world needs a thousand of Remi to watch over your service appointment. The showroom and waiting area are comfortable and well-appointed. Thanks, team! More
Friendly and efficient Great communication about the service. Waiting area was comfortable. Service was great. I am looking forward to the next one. Thanks everybody who hel Great communication about the service. Waiting area was comfortable. Service was great. I am looking forward to the next one. Thanks everybody who helped make what could be a terrible, boring, uncertain experience into something totally bearable. More
Always Awesome Trey listened to my concerns and made time for me to bring my car in the same day. I appreciate the fast service and for Subaru standing behind the Trey listened to my concerns and made time for me to bring my car in the same day. I appreciate the fast service and for Subaru standing behind their automobiles. It makes me feel safe and secure on the highway. More
Oil change Everyone was great they were fast and friendly. I will definitely be recommending this company to family and friends for everything from part to servi Everyone was great they were fast and friendly. I will definitely be recommending this company to family and friends for everything from part to service More
Disappointing I purchased a used vehicle at Bryan Chevrolet a few weeks ago, after finding it listed online. There were a few issues that arose after the sale that I purchased a used vehicle at Bryan Chevrolet a few weeks ago, after finding it listed online. There were a few issues that arose after the sale that turned a good experience into a bad one. I don’t live nearby this dealership, so I probably would never buy a car here again anyway, but after this purchase, I can’t recommend them to anyone else either. First of all, I normally get a car inspected before the purchase. I informed the salesman when I arrived, and he assured me that it had already been through a thorough inspection - so I would be wasting $100 to get it inspected. Against my better judgment, I decided to skip the inspection after driving the car myself for about 20 minutes. My advice to future buyers - pay for the inspection. Two days after I bought the car, the check engine light came on, which was for a bad catalytic converter. Yes, it was an as-is sale, and no, I didn’t purchase a warranty. The salesman said they didn’t know of that issue – I’ll leave it up to you to guess if I believe that. When I contacted the salesman, his message from the manager was “Sorry, bought as-is.” Very disappointing that a car can’t make it more than two days before the check engine light would come on. The second issue was the keyfob. The previous owner only had one, so I asked for a second one to be part of the purchase. The manager agreed to that, and mentioned something about cutting me a check to get one. I called my local Ford dealer, who said that it would be about $325 for a new one - $175 for the keyfob, $25 for the key, and $125 to program it to the car. When I told the salesman what they said, he said that his manager probably had an arrangement with a local dealer that would get a better price than that. He said that it could be programmed off the VIN, even without the car present. That was incorrect. The keyfob was shipped to me, and it wasn’t synced with my vehicle. I contacted the salesman, who said he would let the manager know. The next day, his message from the manager was “Be happy you got an excellent deal.” My advice here is to get any offer like this in writing. Don’t assume that they will honor their word, because they can just say afterward that you misunderstood. The third issue was receiving the title. I purchased the car around 4pm, and the notary had already left for the day. I was told that it would be sent overnight, and that was fine. For whatever reason, it didn’t arrive until 12 days later. Not a huge deal, but just another promise that wasn’t delivered. Maybe you’ll have a different experience if you buy a car here. Don’t make the same mistakes I did. Take the time and pay for an inspection. Get any contingencies in writing – don’t assume anything. You’ll have more information about what you’re buying, so you can know what’s wrong and what’s included. Then when any problems arise, you won’t have to just settle for “Be happy you got an excellent deal.” More
Out of state buyer The folks at Bryan made it pretty simple for us to purchase a vehicle in New Orleans from Colorado. Great communication, service and follow up for th The folks at Bryan made it pretty simple for us to purchase a vehicle in New Orleans from Colorado. Great communication, service and follow up for the whole process. More