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Bryan Subaru

Metairie , LA

4.8
2,410 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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8305 Airline Dr

Metairie , LA

70003

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Showing 2,410 reviews

April 03, 2019

great service Always ready for me when I come in. Addresses any extra needs I may need on this visit and understands issues I am having, makes sure they have the p More

by pkmelvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tre and Erin are my "go to" people
Apr 03, 2019 -

Bryan Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 03, 2019

quite satisfied with all I had a very good experience at the dealership. Buying a car is not a good experience for me, but John did his very best to help me get to the price i More

by Satisfied buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Bryan Subaru responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with John! If there is anything else we can do for you, please feel free to visit us again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 03, 2019

Very first Subaru. In buying our first Subura was a nice experience. We did have to hassle over the price we were looking for. Mr. Bourgeois was a great salesman. He wo More

by nascar2414
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review of Bryan Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 01, 2019

Great experience! Work performed on schedule with Great Customer service! The Audio system software upgrade worked as expected. The service department stated it woul More

by MBDUGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative was Great!, Orren Lewis
Apr 03, 2019 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Unnecessary Services Please stop recommending unnecessary services. No one does them. It's just an annoyance and seems shady. Also, prices for very simple things like air More

by NICK.DOBSON
Recommend Dealer
No
Employees Worked With
None
Apr 08, 2019 -

Bryan Subaru responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Timely maintenance comfortable atmosphere waiting room a lit Timely maintenance comfortable waiting atmosphere. A little better selection in the beverages offered would be appreciated. The updates on the progres More

by SUMM3710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2019 -

Bryan Subaru responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 27, 2019

Simple and straight forward The service provided was simple and straight forward. The salesman listened to our needs/wants and didn't try to push us to purchase something more ex More

by lindatgall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Bryan Subaru responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit simple and straightforward, and we believe that's how every car buying experience should be. We appreciate your comments and are happy to hear that we were able to meet your needs. We are sincerely grateful for your business and enjoy your new car! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 26, 2019

New Forester purchase Enjoyed working with Greg but did not have time to see how each feature works. Is there a DVD or app, you tube site that shows all the features and ho More

by patjennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Daigle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Creppel
Mar 29, 2019 -

Bryan Subaru responded

Congratulations on your new Forester! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Greg was so positive. We look forward to seeing you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 26, 2019

Fisrt Time Visit My first visit to Bryan Subaru went excellently. The reception was warm and welcoming. I was greeted and did not wait for an extended period of time More

by WENDYRRANDALL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 21, 2019

Great Service! Special thanks to Remi for the help in making sure my needed part was in stock and setting up an uber to and from my work! More

by SRGALLENDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remi
Mar 21, 2019 -

Bryan Subaru responded

Thank you for taking the time to write this review. We are pleased to hear that Remi was able to provide an efficient and overall positive experience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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