Bryan Easler Toyota - Service Center
Hendersonville, NC
158 Reviews of Bryan Easler Toyota - Service Center
Awesome experience Everyone was super friendly and helpful. Every step was explained to me. I have been singing their praises to everybody. Thanks helpful. Every step was explained to me. I have been singing their praises to everybody. Thanks More
I brought my car in because the “check engine” light was on, and to get an oil change and new oil filter. I also got the engine air filter and the cabin air filter replaced. I was mildly surprised by the $ on, and to get an oil change and new oil filter. I also got the engine air filter and the cabin air filter replaced. I was mildly surprised by the $327 bill, which I thought was a little excessive. Brandon was thorough and explained things to me and pointed out some issues that need to be addressed sooner or later. As I was driving home, the “VSC” and “TRAC” “OFF” lights came on and remained on. I was finally able to speak to a rep, Austin, who told me how to turn them off but so far I have not got them to remain off. This is an aggravation to me, as Austin said I would have to make another appointment to get that fixed. I will be upset if the Service Dept. can’t fix this or if they charge me to do it. More
Kayla took care of us from the time we got there until the time we left. I appreciate her keeping us informed and also writing down some information that we needed for future visits. the time we left. I appreciate her keeping us informed and also writing down some information that we needed for future visits. More
I asked you guys to check my check engine light while I was there getting an oil change and all you did was turn it off. No one told me if they ran a diagnostic on my car or anything. All I was told is to was there getting an oil change and all you did was turn it off. No one told me if they ran a diagnostic on my car or anything. All I was told is to only worry about it if the check engine light was blinking. Well I got stuck with my car last night! The light came on and the car completely shut down. I’m NOT HAPPY. I would expect to hear from the service manager about this. More
Took 3 hours for an oil change. Didn’t keep me updated on a tire issue. Decision to plug a tire made instead of patching assuming I was going to replace tires soon. Also my pin to l Didn’t keep me updated on a tire issue. Decision to plug a tire made instead of patching assuming I was going to replace tires soon. Also my pin to lug nut was broken. Didn’t keep me informed about this. More