Bryan Easler Toyota - Service Center

Check Engine Light continues to come on. They did very expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a proble expensive repairs, but within a week the Check Engine light is on again. They re-ran diagnostics, the results of which said there was still a problem (same issue as before). Instead of investigating further, or double checking their repairs, they dismissed it and sent us home. Do they stand by their work or not? Why run diagnostics if they are not going to follow up on the results? In my opinion, Dismissing the issue & sending us to continue driving with warning light on is irresponsible. Getting second opinion from another dealer. More

I have a Toyota handicapped Sienna that I have serviced at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would know him by his great smile. He is ALWAYS considerate, helpful, and knowledgeable—explains issues to me, opens service waiting room door for me, and brings my van back when done to location that I can access the ramp easily. I am always pleased when I am able to deal with him! More

One of the salesmen came into the waiting room and while speaking with a customer made a very offensive joke about a minority. Called him out but no comment speaking with a customer made a very offensive joke about a minority. Called him out but no comment More