Brustolon Buick GMC

I recently purchased a 2019 Lincoln MKC. Luis Vides made my buying experience easy and painless... He was very professional with a good sense of humor. He delivered on everything he promise Luis Vides made my buying experience easy and painless... He was very professional with a good sense of humor. He delivered on everything he promised. Thank you Luis. I love my car!! Sharon Mowry More

From BRUSTOLON, we purchased a pre-owned black 2021 Chevy Silverado with a dealer provided no accident clean Carfax report. The only thing on report was a windshield replacement that was installed by BRUSTOL Silverado with a dealer provided no accident clean Carfax report. The only thing on report was a windshield replacement that was installed by BRUSTOLON a week before we made the purchase. The following day we took it back to the dealer after hearing excessive cab noise/horn like sounds thru the windshield at higher rates of speed. After inspection by the shop manager it was confirmed that the roof had been repaired as well as body work performed on both doors on drivers side(the work was so lousy/wavy they could not deny it, it looked nothing like the passenger side). At this point we wanted a second opinion, two GM certified shops provided repair estimates up to $12,000 stating the roof was likely crushed in and needed to be replaced because it was filled with bondo body filler and the seals around top of windshield/doors were not tight which was causing the horn like sounds in cab. They also stated that the new windshield installer was aware of the roof damage because the reveals varied and it's not flush at roof line. Recordings of these noises were played/sent to sales staff. At this point we did not feel the vehicle was safe to drive and simply asked for our money back(no hard feelings or bad reviews). They informed us that the state does not require any money back guarantees but they would make it right if we wanted to swap it out. They "made it right" on a trade in by offering us $5,000 less than we had just paid for the vehicle but also charging us $3,000 again in dealer fees, doc fees, RI State tax etc. Can you imagine, selling a damaged vehicle and then charging that same customer dealer fees again to trade it back in! Numerous emails/phone calls were made to manager Brendan Casey that were not returned, so consider that when you read his responses(make it right) to other negative reviews on this website. His voice mailbox is full and you can't leave any messages. BRUSTOLON sold a vehicle with obvious prior major body damage(poorly repaired) that likely compromised the safety of the passengers without taking any responsibility or being accountable. Not a single response from management/owner through all of this. It's all good(we didn't see it coming) until there is an issue like we experienced and then be out a lot of money. No making it right. If you want to take that chance, buy a vehicle at BRUSTOLON. Although we took a hit to the wallet on this, my main goal is for this message to save others from going through it. Go find one of the many other dealerships that work honestly and hard everyday in order to earn and deserve your business. BRUSTOLON does not deserve anyone's business. More

For a fast and easy car buying experience see Chris Stevens. He was professional, knowledgeable and honest. I have have bought many cars throughout the years and he was by far the best salesman to work Stevens. He was professional, knowledgeable and honest. I have have bought many cars throughout the years and he was by far the best salesman to work with. I’m looking forward to working with him on my future purchases. Keep up the Good work Chris! More

I've purchased quite a few cars over the years and usually dread the buying process. The Brustolon team made it quick and pain free this time around. No hidden fee's and they got me a lower interest r usually dread the buying process. The Brustolon team made it quick and pain free this time around. No hidden fee's and they got me a lower interest rate that my personal bank couldn't even get me. This was the 5th vehicle I've purchased in my life and was by far the best experience I've ever had. I was in and out of there much faster than I had expected and love my new car. Thank you! More

PLEASE DO NOT BUY OR SERVICE WITH BRUSTOLON ! Read the reviews they have an “F “ rating with the Better Business Bureau It has been the worst experience of my life. Brendan Casey and Dan Case Read the reviews they have an “F “ rating with the Better Business Bureau It has been the worst experience of my life. Brendan Casey and Dan Casey are brothers who own and run this dealership.Their Grandparents are the Brustolon name that they hide behind for selling bad vehicles. They do not care about customer service or standing behind their cars that they sell or the service they provide. It has been a long 6 months since I purchased a car that was not inspected by them before selling and has been deemed unsafe to drive by 2 independent mechanics. After 3 attempts by Dan Casey to “try to fix” issues that their service dept. does not even have the tools to fix. They have washed their hands of the situation. I have made over 118 phone calls to the dealer to resolve issues, No phone calls are returned by Brendan Casey or Dan Casey in fact the Vm is full and is always full. Emails are not returned either. After leaving my car with them I was told they would not fix it and to take it tor they would have it towed. If you want to be laughed at and treated poorly this is the place to buy from! From my experiences they are dishonest, untrustworthy stereotypical car scammers. STAY AWAY !!!!!!!!! More

I highly recommend seeing Chris Stevens at this dealership. I came in knowing what I wanted and he was great at being able to help me stay within my budget. He was accommodating, was very on top of dealership. I came in knowing what I wanted and he was great at being able to help me stay within my budget. He was accommodating, was very on top of his job and most importantly honest. This is a family owned dealership and that means a great deal to me because they care about their clients. Would definitely work with Chris for future sales!! More

We initially worked with Chris on line who helped me set up an appointment and then I worked with Arvey in the store. Easiest buying experience ever! They were straightforward and worked with us regarding up an appointment and then I worked with Arvey in the store. Easiest buying experience ever! They were straightforward and worked with us regarding interest rate and payment. Highly recommend! Thanks so much!! More

Amazing! They made it so easy. No hidden fees no fake prices. We got an amazing deal! They made it so easy. No hidden fees no fake prices. We got an amazing deal! More

My salesperson Joe was direct, to the point and didn't waste time. He was able to get me in and out within an hour. I purchase vehicles frequently for my rental business and I can count on 1 hand how many waste time. He was able to get me in and out within an hour. I purchase vehicles frequently for my rental business and I can count on 1 hand how many times the process goes smoothly and efficiently at dealerships. More