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Brustolon Buick GMC

Mystic, CT

3.6
70 Reviews

47 Stonington-Westerly Rd

Mystic, CT

06355

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Showing 70 reviews

December 05, 2023

Chris Stevens is a top notch salesman. Able to answer all questions about vehicle. Thoroughly covered all aspects of the buying process. Professional, polite, patient. He’s an attribute t More

by Jlwalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stevens
Dec 06, 2023 -

Brustolon Buick GMC responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Brustolon Buick GMC Team

November 09, 2023

I am from New Jersey. bought a used vehicle from Jose Cancel long distance and the entire experience was great! I may have been a bit picky, wanting every documentation I More

by Spsesq89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Cancel
Nov 13, 2023 -

Brustolon Buick GMC responded

Thank you for taking the time to review Brustolon Buick GMC. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Brustolon Buick GMC Team

October 30, 2023

Arvy Samis Was fantastic to work with. Made the process easy and made sure the vehicle was perfect at pick up. Fantastic salesman would highly recommend. More

by hallroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arvy Samis Chris Harty
Nov 01, 2023 -

Brustolon Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Arvy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Brustolon Buick GMC Team

October 11, 2023

The worst experience I have ever had purchasing anything in my lifetime!!!! I highly advice to stay clear of this dealership! I work in sales, and I have never seen such awful customer service. The vehicle More

by Jriley5791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Oct 14, 2023 -

Brustolon Buick GMC responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

October 10, 2023

They cheated me out of 1700 I paid towards my trade in that had not posted. They told me I would be credited the difference since it had not posted. Then they just paid 1700 less for my trade in and kept More

by kk186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Oct 12, 2023 -

Brustolon Buick GMC responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Brustolon Buick GMC Team

September 18, 2023

I recently purchased a vehicle from Brustolon with the initial help of Chris Stevens (Sales and Leasing Consultant) and then Jose Cancel (Sales and Leasing Consultant). My experience was great! These gent More

by clarkr7179
Recommend Dealer
Yes
Employees Worked With
Chris Stevens, Jose Cancel
Sep 20, 2023 -

Brustolon Buick GMC responded

We cannot thank you enough for your wonderful review of Brustolon Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Brustolon Buick GMC Team

June 05, 2023

Chris Stevens was awesome to work with, he made sure i got approved and he made sure I got the car I wanted. More

by cooperv9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 05, 2023 -

cooperv9 responded

This place has a great team.

May 27, 2023

Great people, super friendly! There was no pressure to buy. When purchasing a vehicle we were in and out, didn't spend the whole day there. More

by dhatch1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
May 30, 2023 -

Brustolon Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Brustolon Buick GMC Team

May 15, 2023

Chris Stevens is one of the best Salesman to work with he works hard towards making a sale that is right for you.The Brustolon Dealership is highly regarded in the area Everyone is very friendly! More

by JohnS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stevens
May 17, 2023 -

Brustolon Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Brustolon Buick GMC Team

April 16, 2023

Lousy. Sent messages and did not get a response abt the car. Guess its not my loss More

by top_dawg
Recommend Dealer
No
Employees Worked With
Not sure
Apr 18, 2023 -

Brustolon Buick GMC responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Brendan Casey (860) 245-9967 brendan.casey@brustolon.com

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