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Brustolon Buick GMC

Mystic, CT

3.7
69 Reviews

47 Stonington-Westerly Rd

Mystic, CT

06355

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Showing 69 reviews

August 19, 2024

Horrible, shady, scammers, run don’t walk. From salesman to finance all horrible, lies, misconceptions More

by Crearick1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Louis
Aug 21, 2024 -

Brustolon Buick GMC responded

Our team has acknowledged this review.

August 16, 2024

Professional from start to finish. Helped us find the perfect vehicle for my Dad. Right size, color, and price. More

by Zina Gorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales to Service Delivery
Aug 19, 2024 -

Brustolon Buick GMC responded

We truly appreciate your kind words about Brustolon Buick GMC. We're thrilled to hear you found the perfect vehicle for your dad! It’s always our goal to match our customers with the right car that fits their needs. We hope to see you again soon and thank you for sharing your experience! Sincerely, The Brustolon Buick GMC Team

August 01, 2024

We traveled to Brustolon from RI because they had a great selection of used trucks. We found one that we loved and were ready to buy, but ultimately walked away due to their shady finance tactics. We purchas More

by melissa f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny ? (Finance)
Aug 01, 2024 -

Brustolon Buick GMC responded

Thank you for sharing your experience, Melissa. I appreciate you traveling from Rhode Island to Brustolon Buick GMC and value your feedback regarding our financing process. We aim to provide transparent and respectful service, and it seems we missed the mark during your visit. If you would like to discuss this further or have any questions, please feel free to reach out to me. We hope to have the opportunity to serve you better in the future. Sincerely, Brendan Casey (860) 245-9967 brendan.casey@brustolon.com

July 13, 2024

Worst experience! We found a vehicle online we liked. Test drove it. We went back to talk about the price that was advertised. We were told they do not negotiate pric More

by breakingfree2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex and Kenny
Jul 15, 2024 -

Brustolon Buick GMC responded

Thank you for sharing your experience with us. It’s important to me that our customers feel valued and respected throughout the purchasing process. I would like the opportunity to address your concerns directly. Please reach out to me at your earliest convenience so we can discuss this further. I value your feedback and hope to make things right. Sincerely, Brendan Casey (860) 245-9967 brendan.casey@brustolon.com

May 10, 2024

I just bought a high-spec Lucid from Brustolon and couldn't imagine a better buying experience. My sales rep, Arvy Samis, was knowledgeable, friendly, honest, and very fair. He went out of his way to More

by Mike Marsh
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arvy Samis
May 13, 2024 -

Brustolon Buick GMC responded

Thank you, Mike, for sharing your exceptional experience at Brustolon Buick GMC! We are delighted to hear that Arvy provided you with excellent service and made your Lucid buying experience enjoyable. Thank you for choosing Brustolon Buick GMC! Sincerely, The Brustolon Buick GMC Team

April 07, 2024

They were nothing short of amazing. I hate buying a new car and I must say Brandon and Alex at Brustolon sure changed that!!! I'm sending my sister to go see them for her new car next w More

by choosediamond1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Alex
Apr 11, 2024 -

Brustolon Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you, your sister or anyone you might send our way in the future. Sincerely, The Brustolon Buick GMC Team

March 05, 2024

The folks at Brustolon were very helpful in the search for a good quality used car. More

by petecz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stevens
Mar 07, 2024 -

Brustolon Buick GMC responded

Thank you for leaving us this great review, Pete! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Brustolon Buick GMC Team

February 02, 2024

The sales person, Jose, was extremely helpful in getting me into my purchased 2020 Ford F-150. He was not pushy and he made the buying experience a pleasure. I wish there were more sales people like Jose. More

by Tjcsgt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cancel
Feb 05, 2024 -

Brustolon Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Brustolon Buick GMC Team

December 30, 2023

Great store, I use them for all my car purchases and service. Great prices, low pressure. Always quick and easy place to service. More

by hdan23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Sloan
Jan 02, 2024 -

Brustolon Buick GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Brustolon Buick GMC Team

December 05, 2023

Chris Stevens is a top notch salesman. Able to answer all questions about vehicle. Thoroughly covered all aspects of the buying process. Professional, polite, patient. He’s an attribute t More

by Jlwalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stevens
Dec 06, 2023 -

Brustolon Buick GMC responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Brustolon Buick GMC Team

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