Brustolon Buick GMC

By far the shadiest dealership i have ever worked with. They changed the price, thhe paperwork and took 32 days to register. STAY AWAY. They changed the price, thhe paperwork and took 32 days to register. STAY AWAY. More

Unfortunately, I drove 6 hours and 400 miles for nothing due to a lack of communication. I live in New Hampshire and inquired with Chris about a vehicle that had just arrived on the lot. I knew the vehicle due to a lack of communication. I live in New Hampshire and inquired with Chris about a vehicle that had just arrived on the lot. I knew the vehicle would sell fast and couldn't get down there the same day, so I asked about putting a deposit down. They don't do deposits - no problem, lots of dealers don't. I said I could come down first thing the following morning and Chris said he would see me then. Throughout the day, my wife and I corresponded back and forth with Chris about the process of buying from out-of-state, and checked that the vehicle was still available. I made the 3-hour drive down to Brustolon the next morning, and was greeted by staff as though they were expecting me. Great! Then Arvy sat me at his desk and told me that the vehicle had already been sold to another customer. Not so great. I asked if they had anything comparable in stock, but nothing on the lot matched what I was looking for. They said they might have something coming in at the end of the week. I left and drove 3 hours back home. I understand that sales are first come, first served, but after all of the correspondence, no one could be bothered to tell me the vehicle was sold? They knew I was coming from New Hampshire, and a simple text or email would have saved me a lot of time and gas. Not impressed. More

We had an excellent experience with the team at Brustolon. We were buying a truck from out of state and they were highly communicative and timely. They had all the paperwork ready to go so that whe Brustolon. We were buying a truck from out of state and they were highly communicative and timely. They had all the paperwork ready to go so that when we came in to the dealer our purchase transaction was fast and seamless. More

Everything about this dealership was terrible from start to finish. Every interaction was over the phone, and they still managed to lie at every turn. They ran my credit, took my deposit, assured me the car to finish. Every interaction was over the phone, and they still managed to lie at every turn. They ran my credit, took my deposit, assured me the car was mine… and then sold the car to someone else after I left work and drove 2.5 hours to pick it up. Three different salesmen (Daniel, Chris, and Tino) left voicemails this morning telling me the car was available. Based on that, we moved forward with the credit application and deposit with Tino. Clearly no one communicates, and the leadership is just as unorganized. Who does that? Completely unprofessional, unethical, and disrespectful. They wasted my time, hit my credit for nothing, and acted like it wasn’t a big deal. Zero accountability, zero honesty, and absolutely zero customer service. This dealership is nothing but liars. They do not care about their customers in the slightest. I would never recommend them to anyone. Stay far away — they will run your credit and still sell your car out from under you. Tolby and Tino made this an awful experience. My family has been in the car business for over 37 years, and they would never treat a customer this way. Be careful — they may run your credit and then sell your car. More

We just purchased a used EV from Brustolon. Greg Sloan was a great salesperson: knowledgeable, clear communication, direct negotiations, and very efficient processing of the paperwork for the Greg Sloan was a great salesperson: knowledgeable, clear communication, direct negotiations, and very efficient processing of the paperwork for the sale. More

nothing but a smooth process. Tino Checchi was our salesman. Quick, thorough, and kind sums him up. this dealer offers some great affordable options. i was looking for a third veh Tino Checchi was our salesman. Quick, thorough, and kind sums him up. this dealer offers some great affordable options. i was looking for a third vehicle to haul the dogs around in. they had a great price on a 17 ridgeline. i went there on a sunday to just check it out knowing the dealer was closed, but to my surprise Tino was working! i would have no hesitation buying another car from them! More

Thank you so much Brustolon! Love my new ride!!! going to send all my friends and family your way for sure!! Love my new ride!!! going to send all my friends and family your way for sure!! More

The team at Brustolon is great! Arvy S is wonderful and works hard to ensure you get a great deal. I was in the market for a GMC Sierra 1500 AT4 and when i arrived to my appointment Arvy S is wonderful and works hard to ensure you get a great deal. I was in the market for a GMC Sierra 1500 AT4 and when i arrived to my appointment he had a couple of options sitting up front ready for me to look at. Great experience! Thank you! More

I just leased my third Buick from Brustolon! Greg has been my go to salesperson for the last two leases! I walked out of there Thursday with a 2025 Buick Envista and I am totally in love with Greg has been my go to salesperson for the last two leases! I walked out of there Thursday with a 2025 Buick Envista and I am totally in love with this car! Greg found the perfect car for me as he knew what I wanted in a car from my previous leases! He better not retire! More