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Brunswick Auto Mart

Brunswick, OH

4.7
2,931 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,931 reviews

July 02, 2023

Takes too long to get a good deal. I’ve moved on I have no more to say More

by deborahglinski
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Liked my salesman just could not give me a deal
Jul 05, 2023 -

Brunswick Auto Mart responded

Hi Deborah, Thank you for your review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your visit. We would like to learn more about the situation and address it promptly. Our General Sales Manager, Andy Ganda, would be able to speak with you directly and address your concerns. He can be reached at andyganda@brunswickautomart.com at your earliest leisure. We value your business and want to ensure you're happy with our services. Thank you for your time.

July 01, 2023

Have dealt with Nanette Slack for years. She's to the point. No xx! Great to work with. Dealership always clean. Everyone there is friendly. Service dept great too. Mike McLaughlin al More

by cindyaruv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanette Slack, Mike McLaughlin
June 30, 2023

Everyone was very helpful and Vince is someone that I will return to and send others to as well. More

by Hmetzgar1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Romito
June 27, 2023

Outstanding customer service Thank you for the top notch service. Timely and very professional. A multi point inspection was given as well. More

by glong1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
June 27, 2023

I tried to do a leasing deal with these guys and even after they quoted me the sale price, which they assured me it was the same whether it was a cash deal or a lease, at the last minute they added to t More

by jaramirg
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Sales manager (Ely) and the sales associate (Ramiz) whom just washed his hands by saying “I am just a sales guy.
June 25, 2023

The dealership has changed and not for the good. Picking up my car the floor mat was covered with grease. When confronting the person who checked in my car he said "what do you want me to do". W More

by jcdkane
Service Price Transparency
Recommend Dealer
No
Employees Worked With
George Chedid
Jun 28, 2023 -

Brunswick Auto Mart responded

Thank you for providing feedback on your recent visit to our dealership. We apologize for any inconvenience or frustration you may have experienced while with us and appreciate you bringing this to our attention. Please know that we take all customer feedback seriously and have taken steps to ensure that our customers receive the level of service they expect. While we strive to maintain a clean environment for our customers, we regret that we may have missed the mark during your visit. We would appreciate the opportunity to discuss this matter with you further and address any of your concerns. Our General Manager, Charlie Dodds, is available to talk to you whenever you get a chance. You can reach him at cdodds@brunswickautomart.com. We appreciate your time and look forward to hearing from you.

June 24, 2023

I love our salesman Matt Dobson. . he always finds the perfect fit for our family and always goes above and beyond. We’ve bought 6 cars with him and will continue to give this dealers More

by tiffanypurtee18
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Dobson
June 24, 2023

Thanks so much to Kathy and her team for getting up and back on the road. So appreciated her phone calls and updates on the car. More

by Carylsmith1212
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy
June 22, 2023

After my dodge dart had broke down due to a recalled part failing, BAM was able to receive my car into service and complete 3 recall services in one day and get my car back asap. Amazing customer service exp More

by bbechtel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Moyes
June 22, 2023

Best dealership in northeast Ohio sales people are the greatest down to earth no uppity attitude take it or leave it willing to work with you were both parties were happy at the end of the deal ! More

by ronaldgreen19
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan/salesman
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