
Brunswick Auto Mart
Brunswick, OH
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Have dealt with Nanette Slack for years. She's to the point. No xx! Great to work with. Dealership always clean. Everyone there is friendly. Service dept great too. Mike McLaughlin al She's to the point. No xx! Great to work with. Dealership always clean. Everyone there is friendly. Service dept great too. Mike McLaughlin always a pleasure to work with also. More
I tried to do a leasing deal with these guys and even after they quoted me the sale price, which they assured me it was the same whether it was a cash deal or a lease, at the last minute they added to t after they quoted me the sale price, which they assured me it was the same whether it was a cash deal or a lease, at the last minute they added to the cost (I.e., they changed the deal.) I went back after I discovered the discrepancy and asked them to honor the original deal but they refused. They could have changed the leasing deal to protect everyone. The sales manager even refused to show me some of the back and forth papers we signed showing the deal we agreed to. I ended up doing a cash purchase which was not my intention. You learn. Don't let them rush you through the negotiations and use the calculator on your smart phone. I will never do business again with this dealer. More
The dealership has changed and not for the good. Picking up my car the floor mat was covered with grease. When confronting the person who checked in my car he said "what do you want me to do". W Picking up my car the floor mat was covered with grease. When confronting the person who checked in my car he said "what do you want me to do". When using the rest room there was a man in there throwing up in the waste basket and there was vomit all over the floor. I would say that my visit to your dealership was memorable but not in a good way. Times sure have changed at your dealership and not for the better. More
I love our salesman Matt Dobson. . he always finds the perfect fit for our family and always goes above and beyond. We’ve bought 6 cars with him and will continue to give this dealers . he always finds the perfect fit for our family and always goes above and beyond. We’ve bought 6 cars with him and will continue to give this dealership our business! More
After my dodge dart had broke down due to a recalled part failing, BAM was able to receive my car into service and complete 3 recall services in one day and get my car back asap. Amazing customer service exp failing, BAM was able to receive my car into service and complete 3 recall services in one day and get my car back asap. Amazing customer service experience with Kathy Moyes, she is very helpful and works urgently and pleasantly. More
Best dealership in northeast Ohio sales people are the greatest down to earth no uppity attitude take it or leave it willing to work with you were both parties were happy at the end of the deal ! greatest down to earth no uppity attitude take it or leave it willing to work with you were both parties were happy at the end of the deal ! More