Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brunswick Auto Mart
Brunswick, OH
2,897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,897 reviews
February 13, 2025
I am a return customer and I am very pleased with Brunswick Auto Mart, I would and have already recommended them to someone who inquired about my car. Brunswick Auto Mart, I would and have already recommended them to someone who inquired about my car. More
by jbmicki7
Employees Worked With
Ray Hanini, Jordan Soeder
February 06, 2025
Dean was an awesome salesman. He met us on the lot but I never felt pressured - he was there to answer our questions and the rest is history. I would highly recommend and point pe He met us on the lot but I never felt pressured - he was there to answer our questions and the rest is history. I would highly recommend and point people to Dean in a heartbeat. More
by jimricejr
Employees Worked With
Dean Molnar
January 30, 2025
I found the car I wanted, test drove it, came to good terms and drove it home, all in one afternoon. The dealership employees are all professional and very helpful. Ihad a great experience. terms and drove it home, all in one afternoon. The dealership employees are all professional and very helpful. Ihad a great experience. More
by kirkalanwinters
Employees Worked With
Zack Tick, Jacob Covert
January 24, 2025
Buying a car … picking brand, model, color, packages … is stressful because there’s so much money involved in all the choices. Brunswick Toyota Auto Mart is our closest Toyota dealer. For our last two cars p stressful because there’s so much money involved in all the choices. Brunswick Toyota Auto Mart is our closest Toyota dealer. For our last two cars purchased from them, we have also been subjected to a shell game of final numbers. Two different Sales Mangers treated my wife and I with disrespect and insulted us throughout the process. In our most recent experience, we ordered and paid a deposit on a vehicle made in Japan. At delivery time, the dealer had substituted a similar vehicle made in Canada. $315 worth of accessories were substituted for those totaling $1,308 on the original order. Yet, the final sales price was the same on both orders. I requested a refund for the difference in the lower-cost Canadian vehicle. What ensued was an argument to maintain the unchanged final figure. At this point, Sales Manager Mike got angry, shouted at me and terminated discussion. Salesman Ron said he could refund part of the money on the credit card used for the deposit, but the rest would come in a mailed check. I requested the dealer to issue a check or cash before I left, because I could no longer trust the dealer. Instead, the salesman drove me to a bank to deposit the original cashiers check and issue a new one for the adjusted amount. The entire transaction took over three hours. I felt angry and demeaned by the attempt to give me less vehicle for my money. We will erase Brunswick Toyota from any further purchase or service on our vehicles. More
by Mr. Wizard
Employees Worked With
Ron, Mike
January 23, 2025
all in all everything went smoothly . my salesman did a great job getting me the vehicle and price I was looking for. I would recomend Brunswick Auto Mart if your looking for a vehicle. my salesman did a great job getting me the vehicle and price I was looking for. I would recomend Brunswick Auto Mart if your looking for a vehicle. More
by wjn3rd
Employees Worked With
Zachary Ruda
January 23, 2025
Made an appointment 2 weeks in advance. Told them the part & verified it was covered under my warranty, so would need to bring to dealership for repair. I dropped the car off for the appoin Told them the part & verified it was covered under my warranty, so would need to bring to dealership for repair. I dropped the car off for the appointment and they called later that day to say they did not order the part and it would be there in 2 days. I asked if I would get a rental car since they advised it was unsafe to drive until it was fixed. I was told no because it is a one day repair. The part did not come in on the said day or the following. Five days without a vehicle. Unacceptable. Finally pick it up and they lost the key. Luckily it eas found, but very unorganized. Why would they make an appointment ahead of time for a known repair and not have the part ready? Very inconvenient. More
by Amd
Employees Worked With
N/a
