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Brunswick Auto Mart
Brunswick, OH
2,931 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,931 reviews
April 10, 2025
Service Dept. very does a great job and are very helpful on answering questions. Easy to get an appointment and efficient on getting the work done. very does a great job and are very helpful on answering questions. Easy to get an appointment and efficient on getting the work done. More
by heinz
Employees Worked With
David Dang
April 10, 2025
I found my buying experience at Brunswick auto Mart to be very refreshing. My sales person, Zack Tick was extremely knowledgeable about the Subaru that he was selling. He was very patient and answered all my very refreshing. My sales person, Zack Tick was extremely knowledgeable about the Subaru that he was selling. He was very patient and answered all my questions. He did extremely well with negotiations in regards to my purchasing the car. he brought a car to me that I was interested in and even went on the small test drive with me so that he might answer any questions as they arose. The entire dealership was a very refreshing experience. Everyone that I encountered at that dealership was very outgoing, helpful, and knowledgeable. I would like to take a moment here to thank Zach for being so kind. More
by marybenko
Employees Worked With
Zack Tick, Matt Cecil
April 10, 2025
I leased a Forester and love it ,Owen was my salesman and was knowledgeable and helpful,,he kept my down payment and monthly payment to where I was comfortable with, 10 out of 10, I highly recommend them was knowledgeable and helpful,,he kept my down payment and monthly payment to where I was comfortable with, 10 out of 10, I highly recommend them More
by jfleecejun
Employees Worked With
Owen Davison
March 31, 2025
I BROUGHT MY DAUGHTER'S CAR IN ON MARCH 27, 2025 FOR A FACTORY AUTHORIZED UPDATE. I SCHEDULED THE APPOINTMENT A WEEK OR TWO PRIOR. I DROPPED THE CAR OFF AT NINE (MY SCHEDULED) TIME AND I INFORMED THEM T FACTORY AUTHORIZED UPDATE. I SCHEDULED THE APPOINTMENT A WEEK OR TWO PRIOR. I DROPPED THE CAR OFF AT NINE (MY SCHEDULED) TIME AND I INFORMED THEM THAT I WOULD PICK IT UP AROUND LUNCH TIME. I WENT BACK AROUND NOON ONLY TO FIND OUT THAT THEY HAD NOT STARTED ON HER CAR AND THAT IT WOULD TAKE APPROXIMATELY 90 MINUTES. I ASKED WHY AND WAS TOLD THAT THE TECHNICIAN HAD BEEN INTERRUPTED WITH OTHER CARS MANY TIMES. NEEDLESS TO SAY, I WAS PISSED. I SHOUDL HAVE BEEN CALLED AND TOLD THIS PRIOR TO MY SHOWING UP. MY DAUGHTER WAS ABLE TO SPEAK WITH THE SERVICE MANAGER, WHO WAS LESS THAN HELPFUL AND STATED THAT WHEN YOU DROP OFF A CAR, IT CAN SOMETIMES TAKE LONGER. SHE INFORMED HIM THAT I HAD AN APPOINTMENT FOR 9AM. HIS ANSWER WAS TO OFFER A FREE OIL CHANGE, WHICH BRINGS ME TO MY NEXT POINT. WHEN I CAME TO PICK UP THE CAR, THE INTAKE PERSON TOLD ME THAT WHOMEVER DID THE LAST OIL CHANGE LEFT A MESS UNDER THE HOOD. I INFORMED HER THAT THIS DEALERSHIP DID IT. SHE REPLIED THAT THEY HAVE NO RECORD OF IT! I FIND THIS INTERESTING BECAUSE THE STICKER ON THE INSIDE WINDSHIELD HAS THEIR NAME ON IT!! More
by birdieb1964
Employees Worked With
NOT SURE
March 29, 2025
Sales Rep makes the biggest difference. Financing was smooth. Service department I am familiar with, never been problematic. But my sales person never blew me off never made me feel like Financing was smooth. Service department I am familiar with, never been problematic. But my sales person never blew me off never made me feel like I was wasting his time and always followed up with me and I was very particular in what I was looking for and my situation. Bottom line you can’t train or teach someone to be genuine and respectful. Zach was both. Good dude! More
by Snyderc3434
Employees Worked With
Zach
March 28, 2025
Everyone is professional, helpful and great to work with. They don't try to pressure every dollar out of a deal, they are fair and would rather have return customers. This is the third car in a row that I've They don't try to pressure every dollar out of a deal, they are fair and would rather have return customers. This is the third car in a row that I've bought from them, and the experience is always great. I live almost an hour away and I'll never go anywhere other than Brunswick Subaru. More
by theinside721
Employees Worked With
Zack
