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Brunswick Auto Mart

Brunswick, OH

4.7
2,790 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,790 reviews

September 14, 2023

This was another great car buying experience with Brunswick Automart. Our salesperson was extremely helpful and was knowledgeable of the equipment we were looking at and all of its features. More

by FKCatETD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Farone JR
September 12, 2023

I went in to get an oil change and rear brakes done and tires rotated.Everyone there was very helpful and really seemed like they enjoyed their jobs.The girl at the service desk asked what I was in for and More

by kevinpstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Buck
September 11, 2023

Always friendly and willing to help no matter what the issue. Our salesman John was extremely helpful with getting our technology hooked up-wouldn’t stop until all issues were handled!!! More

by Denusan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Sep 12, 2023 -

Brunswick Auto Mart responded

Hi Denusan, congratulations on your new ride and thank you for your kind words! We're so glad to hear that our team, especially John, provided you with 5-star assistance. We appreciate your support and look forward to serving you again in the future! Have a wonderful day!

September 11, 2023

Clean, professional, focused. It was not a pressure cooker, they were clear about what they could and couldn’t do and it was an amiable negotiation. Were able to test drive, selec More

by DGM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo (sales) and Chuck (finance)
Sep 12, 2023 -

Brunswick Auto Mart responded

Congratulations on your new ride and thank you so much for your positive review! We strive to provide a clean and professional experience for all of our customers and we're glad you found our team helpful during the car buying process. It was our pleasure serving you, and we hope you're enjoying your new car!

September 10, 2023

Miss diagnose on alignment. Also front brakes left there and went to METRO Toyota had the brakes changed and a four wheel alignment. More

by aaron7709
Recommend Dealer
No
Employees Worked With
Service advisor I don’t remember his name
Sep 13, 2023 -

Brunswick Auto Mart responded

Hi Aaron, Thank you for your feedback. We appreciate your input as we continually work to improve our services. Regarding the alignment misdiagnosis and front brakes, we apologize for any confusion or dissatisfaction caused. Please know that the experience you described is not one we ever intend for our customers. We would appreciate the opportunity to speak with you directly to discuss your experience further and address your concerns right away. At your earliest leisure, please contact Charlie Dodds, our General Manager, at cdodds@brunswickautomart.com. We hope to hear from you soon and improve your experience with us. Thank you for your time.

September 10, 2023

Leasing process went very quickly. Salesman was very professional and helpful. Thanks to the staff. More

by Katherine.vraja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
September 09, 2023

Alicia M. Jeffer was very Professional and very up front with the amount of time that the service would take and made sure that she showed me to the waiting ar More

by bab_ibew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia . Jeffers
September 08, 2023

Sales person very knowledgeable and helpful making the transaction very simple and guick, will return for next vehicle More

by Jmaglosky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Seifert
Sep 12, 2023 -

Jmaglosky responded

Ed was a pleasure to work with

September 07, 2023

Friendly staff and good service. Coupons provided are helpful to keep coming back. Thank you More

by PROPWASH2630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know tech, sales was Owen
September 07, 2023

Super pleased with our Mazda CX-9 and the service we received at Brunswick Auto Mart. Kevin was super knowledgeable about the vehicles we were considering and made our decision very easy. It took a bi More

by kelly.meyerhoeffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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