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Brunswick Auto Mart
Brunswick, OH
2,928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,928 reviews
May 09, 2024
Always top notch service and O. E.M. parts. I learned the hard way,getting a oil change elsewhere when there cheap oil filter blew up and almost ruined the engine. Subaru oil filters E.M. parts. I learned the hard way,getting a oil change elsewhere when there cheap oil filter blew up and almost ruined the engine. Subaru oil filters are made better and stronger than cheap oil filters. More
by dpcase53
Employees Worked With
Johathon
May 07, 2024
Great service and good communication overall. Fair pricing and honest about work on car. Customer service is friendly. Would buy another Subaru at this dealership. Highly recommend. Fair pricing and honest about work on car. Customer service is friendly. Would buy another Subaru at this dealership. Highly recommend. More
by Fn2012
Employees Worked With
Matt
May 07, 2024
Friendly knowledgeable staff. Professional no hard sell or pressure. Good selection of vehicles in inventory. Multiple dealerships offering large number of manufacturers Professional no hard sell or pressure. Good selection of vehicles in inventory. Multiple dealerships offering large number of manufacturers More
by Ed
Employees Worked With
Eric Holley & Dean Molnar
May 03, 2024
I have bought my cars from Brunswick auto mart for years. Ryan Cooke is amazing to work with and the management team is always courteous, and does their best to get you where you need to be. Ryan Cooke is amazing to work with and the management team is always courteous, and does their best to get you where you need to be. More
by Tracy
Employees Worked With
Ryan cooke
May 02, 2024
The service department for my Subaru is excellent. They are always so friendly and willing to help. I have dealt with Bailey, James, Jonathan and mngr John. They are always so friendly and willing to help. I have dealt with Bailey, James, Jonathan and mngr John. More
by Joantomazic
Employees Worked With
Jonathan, Bailey, James, john
April 30, 2024
Since 2010, I have purchased two Chrysler Town & Country minivans from Brunswick Auto Mart. Each time, I received a terrific deal --- without any annoying high pressure sales tactics. It is a real pleasure minivans from Brunswick Auto Mart. Each time, I received a terrific deal --- without any annoying high pressure sales tactics. It is a real pleasure taking my car in for regular service. Every employee that I have ever spoken with has great customer service skills. My experiences lead three family members into buying new cars from Brunswick Auto Mart. Numerous friends patronize this dealer for both new and used cars. Everyone speaks highly of the service department. My April 2024 service on my 2022 Mazda once again demonstrated Brunswick Auto Mart strives to please its customers. More
by Denny7710
Employees Worked With
Devin Rupert, Svc. Advisor
April 30, 2024
Helpful and knowledgeable. My salesman Matt helped me for months to get to the place that I could get my new car. He coached me every step of the way. My salesman Matt helped me for months to get to the place that I could get my new car. He coached me every step of the way. More
by mmmx6
Employees Worked With
Matt Dobson
April 27, 2024
This is the first time I have been disappointed in the service provided at the Brunswick Auto Mart Service Center. My Subaru has 215k miles and I was taking in on a trip to South Carolina, and due to its service provided at the Brunswick Auto Mart Service Center. My Subaru has 215k miles and I was taking in on a trip to South Carolina, and due to its age there was a lot of noise when driving which I believed was the muffler. I took it in and they did a safety check and $2,100 later after replacing the bearings and brakes the noise issue was fixed;. however during their safety inspection they found the frame had begun to rust but I was told, prior to authorizing the repair, that at this time it was not a safety concern. On the way home from South Carolina my dashboard lit up, but we made it home and I again took my car into the dealership to have it diagnosed. I'm now told that the rust on the frame makes the car unsafe to drive and it needs a new frame. If its unsafe to drive now 1 day after returning from South Carolina, it was unsafe to drive before I drove 1,300 miles to South Carolina putting myself and 3 friends at risk. I'm upset about the $2,100 I put into a car 7 days ago that I can no longer drive, but I'm horrified at the thought of what could have happened. Had I known it was unsafe to drive I could have used the $2,100 as a downpayment on a new car. Not at all happy about the entire situation and experience. As I mentioned, this is the first time I've disappointed with their service. I would still recommend them based on prior experiences, but this is definitely a first strike against them. They get one more. More
by Scott Miller
Employees Worked With
technicians
