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Brunswick Auto Mart
Brunswick, OH
2,790 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 18, 2024
Financial employee did not give me options. Wanted me to sign papers for 9% interest with Alli bank. Had to repeatedly ask for lower interest rate since I had an 810 credit score. His answer w Wanted me to sign papers for 9% interest with Alli bank. Had to repeatedly ask for lower interest rate since I had an 810 credit score. His answer was that he was staying with the payment amount I requested. Finally got 6.35% with Capital One. Searching for the best rate should be part of customer service. Also only received one key fob with car and was not told until all was done and ready to drive away. Asked for a second one to be ordered and was told no. More
by BMW007
Employees Worked With
Joe in finance and Tre in sales
February 16, 2024
This is my sixth Subaru that I purchased/leased from Brunswick Auto Mart. I have only dealt with two sales persons over these years and both Ron Kula and Karen have been great. Ron especially had a low Brunswick Auto Mart. I have only dealt with two sales persons over these years and both Ron Kula and Karen have been great. Ron especially had a low key approach meaning, his life didn’t depend on the sale. More
by Bill
Employees Worked With
Ron Kula
February 15, 2024
Brunswick Auto Mart was one of several dealerships I reached out to for a lease quote on a 2024 Subaru Crosstrek Limited. I asked for a comprehensive breakdown of their best out the door offer with my t reached out to for a lease quote on a 2024 Subaru Crosstrek Limited. I asked for a comprehensive breakdown of their best out the door offer with my terms stated as zero down, 36 months, 12k miles/year. Ray Hanini reached out to me quickly and provided the information I sought. Ray even provided additional details and allowed me the time I needed to consider all offers. I did not share my offers with other dealerships and selected the dealership who was the easiest to work with and had a good initial offer. Ray and I exchanged a few more emails to firm up the details on the vehicle and terms. Documents were sent over via email for me to e-sign and my deposit was taken over the phone. The only time spent at the dealership was signing documents with their finance manager, Bill, and I was in-and-out in less than an hour. I truly appreciate how Ray and Brunswick Auto Mart respect my time and communication style. I would highly recommend Brunswick Auto Mart for customers who don't have time to sit in dealerships feeling pressured to make a decision. Thank you Ray and Brunswick Auto Mart. More
by tlamont614
Employees Worked With
Ray Hanini
February 15, 2024
Great sales and service departments. Customer service is excellent. Nice facility. And the product choices are wide allowing for you to find your car at your budget! Customer service is excellent. Nice facility. And the product choices are wide allowing for you to find your car at your budget! More
by Rhonda
Employees Worked With
Bill Commings
February 14, 2024
Efficient, professional and friendly. Service department does excellent work for all my needs. Bailey Van Niel, service advisor went above and beyond in assisting me with paperwork file Service department does excellent work for all my needs. Bailey Van Niel, service advisor went above and beyond in assisting me with paperwork filed at Subaru Customer Care. More
by Badash270
Employees Worked With
Bailey VanNeil
February 13, 2024
Ramiz made purchasing this vehicle the best experience we have ever had buying a new vehicle and we having been buying cars for over 40 years. He was the most courteous, straightforward (no game playing) a have ever had buying a new vehicle and we having been buying cars for over 40 years. He was the most courteous, straightforward (no game playing) and communicative sales person we have ever had. The service was excellent and he and the cost of the vehicle were why we chose this dealership even though we live an hour away. We would come back to Brunswick because of him and are sharing what a great experience we had there. This was the first time we ever have said buying a new car was an enjoyable process. More
by LillieCK
Employees Worked With
Ramiz Abujaradeh
