
Brunswick Auto Mart
Brunswick, OH
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exceptional service Came in for my $15,000 mile service appt that was at 9 am, and was helped after waiting just a couple minutes. Only waited because there were other cu Came in for my $15,000 mile service appt that was at 9 am, and was helped after waiting just a couple minutes. Only waited because there were other customers. Then Ben took me over to his desk and got me all set up. Said he was new and wanted to be thorough and said he'd have me out by 10. At 9:30ish Ben called my name and said I was all set.. he took the time to explain what everything meant on the sheet which was most helpful since I don't know what half of that is lol. Thanked Ben for his time and I went on my way. In and out in a half hour is perfect! More
Excellent Service Rob in service did a great job of quickly handling the service on my vehicle. The process to both drop off and pick up my vehicle was handled flawles Rob in service did a great job of quickly handling the service on my vehicle. The process to both drop off and pick up my vehicle was handled flawlessly by Rob and Rob also did a great job reviewing the service that was completed. More
Why I buy from BAM To me, a car dealer is more than just a place to buy a car. The whole package is important which includes the service. I bought over 10 cars through To me, a car dealer is more than just a place to buy a car. The whole package is important which includes the service. I bought over 10 cars through Rich Miranda, now retired, but I'll stay with BAM. If I feel like I'm getting poor service or taken advantage of, I find another dealer. I've been coming to BAM since 2001. The Toyota service center keeps me coming here. Jeff Harry and Michelle Miller are fantastic to work with. They are honest and helpful, I never feel like I'm being taken advantage of. And of course, the service/repair is always done well. More
Had an excellent experience with Eric Holley buying a new car. Very helpful with trade in and very responsive to questions and concerns. Would recommend him to anyone looking for a new car. He took the time car. Very helpful with trade in and very responsive to questions and concerns. Would recommend him to anyone looking for a new car. He took the time to understand what I was looking for and helped me find the perfect car More
Service Stephanie Lytle is a great service manager. She is very personable, honest and thorough. She went above and beyond for me to get my radio ID security Stephanie Lytle is a great service manager. She is very personable, honest and thorough. She went above and beyond for me to get my radio ID security code. Was there for an oil change and tire rotation. They didn't do the tire rotation, due to the wear pattern of the tires. She said they were better off as they were. Not like others who say you need more work done ....when you really don't. More
Great Salesmen - Grand Cherokee I had an excellent experience when leasing a 2019 Jeep. I worked with Ryan Cooke and he was wonderful to deal with. He doesn't put "sales" pressure o I had an excellent experience when leasing a 2019 Jeep. I worked with Ryan Cooke and he was wonderful to deal with. He doesn't put "sales" pressure on his customers, he answered my question thoroughly, and overall I was very pleased by this young man's knowledge of the product, help and taking the time to understand my needs. Brunswick Auotmart is fortunate to have Ryan on its staff and I highly recommend him to others who are looking to purchase or lease a vehicle at Brunswick Automart. Thank you, Ryan! Bob Pries More
Our sales rep, Bill Hawkins, was knowledgeable and engaging. It was evident he was confident the auto we were considering would meet our needs. No high pressure. Great experience! engaging. It was evident he was confident the auto we were considering would meet our needs. No high pressure. Great experience! More
Best dealer We bought our Subaru from Brunswick Auto Mart and from the purchase in 2017 u til now we have only had good experiences. I’ve always dreaded the long We bought our Subaru from Brunswick Auto Mart and from the purchase in 2017 u til now we have only had good experiences. I’ve always dreaded the long boring waits at dealerships for even the simplest services. But it’s different here. Pleasant service department, pleasant sales experience. More
screw in tire Got a screw in my tire and they fixed it with no charge.. It did not take long and they also checked all my other tires too. Got a screw in my tire and they fixed it with no charge.. It did not take long and they also checked all my other tires too. More
Air Conditioning repair Brunswick Mazda did an outstanding job of 1) diagnosing the issue, 2) getting parts, 3) and scheduling the repairs quickly. Highly recommend. Will Brunswick Mazda did an outstanding job of 1) diagnosing the issue, 2) getting parts, 3) and scheduling the repairs quickly. Highly recommend. Will definitely return with my Mazda. More