Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brunswick Auto Mart
Brunswick, OH
2,941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,941 reviews
March 13, 2020
Brunswick Auto mart (Dodge)1 word EXCELLENT Matt Dobson Brunswick Auto mart (Dodge) 1 word EXCELLENT Matt Dobson in sales is the best he will get you in a new car and out of a old one with GREAT payments Brunswick Auto mart (Dodge) 1 word EXCELLENT Matt Dobson in sales is the best he will get you in a new car and out of a old one with GREAT payments he's the best salesman I just got my 3rd car from him and I'm officially a loyal customer of his so if your in the area make sure you go see him!!! Clarence P More
by cperry134
Employees Worked With
Matt Dobson
March 13, 2020
I go out of my way to visit Brunswick Auto Mart Subaru It's always a pleasure to visit Brunswisk Auto Mart Subaru. While having my 2015 serviced last January, I decided to purchase another one! Yeah, gav It's always a pleasure to visit Brunswisk Auto Mart Subaru. While having my 2015 serviced last January, I decided to purchase another one! Yeah, gave the 2015 to my husband. I'm now driving a 2020 Outback. Ron Kula, our sales rep, is THE BEST! More
by Mary Anne
Employees Worked With
Ron Kula
March 12, 2020
Joe K was great! Bought my RAV-4 at lease end from Joe and he made the process very smooth. He didn't waste our time and made sure we were comfortable with the decisio Bought my RAV-4 at lease end from Joe and he made the process very smooth. He didn't waste our time and made sure we were comfortable with the decision to purchase the vehicle. No pressure; good guy. More
by Megan
Employees Worked With
Joe K
March 12, 2020
Brought my Tiguan in for 20,000 mile check up. Service was completed in 80 minutes, car washed and left with $30 off total bill. I especially liked the check off chart on work completed including tire pre was completed in 80 minutes, car washed and left with $30 off total bill. I especially liked the check off chart on work completed including tire pressure on each tire and how much tread use on tires. More
by VW owner for many years
Employees Worked With
Tom Adams
March 12, 2020
Excellent !!!! Overall great place and friendly staff. To Michelle at the service dept Good job, keep the good work !! Clean and roomy waiting area. Love it Overall great place and friendly staff. To Michelle at the service dept Good job, keep the good work !! Clean and roomy waiting area. Love it More
by judobin
Employees Worked With
Michelle
March 12, 2020
Off-the-charts customer accommodation The friendly, knowledgeable, courteous and extremely accommodating staff have kept me coming back for sales, service and leasing for decades. You're The friendly, knowledgeable, courteous and extremely accommodating staff have kept me coming back for sales, service and leasing for decades. You're welcomed into an eye-opening auto-education experience. Then no stone is left unturned in the informed effort to point out what might be best for your personal situation. Sometimes it's an adventure of discovery: I've occasionally driven away from Brunswick Auto Mart with a terrific vehicle I hadn't even been considering until they opened my eyes to it. And after-market service and support are second to none. Simply a top-notch dealership that I'd recommend to anyone. More
by t.c.rypel
Employees Worked With
Matt Dobson
March 10, 2020
Just leased a Toyota Tundra from Nannett. She was very knowledgeable and answered all my questions. The G.M. Mike had multiple style trucks ready for me to test drive. From the time I walked in till I lef knowledgeable and answered all my questions. The G.M. Mike had multiple style trucks ready for me to test drive. From the time I walked in till I left with my new Tundra was only about 3 hours. Very quick! More
by Greg
Employees Worked With
Nannett, Mike Dipaolo
March 10, 2020
TOOK ADVANTAGE OF MY 87 YEAR OLD MOTHER My mother just moved to Ohio in January and had to go to this Brunswick Auto Mart to change the address on her 2020 Toyota Corolla lease. She had just My mother just moved to Ohio in January and had to go to this Brunswick Auto Mart to change the address on her 2020 Toyota Corolla lease. She had just leased this car just 7 months earlier after her car was totaled in an accident last summer. My brother and I helped her pick out the car and also helped her with the paperwork after her accident. While at the Auto Mart in Ohio, she mentioned that she liked the Yaris better than the Corolla so a salesman (Jaime Nazario) decided to sell her a car so he could make money off of my 87-year-old mother who is basically deaf. She can't hear me when I'm yelling right in front of her so I'm sure she didn't hear anything the salesman told her. He did not take her for a test drive either. Just sold her a car for the commission. He was happy to turn in the 2020 Corolla with 5000 miles on it and charge her the $6000 negative equity. Oh, and also find her a "great" deal at 7.99% interest for EIGHT years! What a rip off. I know you can't "discriminate" based on age, BUT, you can do the right thing and let her know it was not a good deal. Also, she hates the car. She would have figured that out if the salesman would have taken her for a test drive. I called the sales manager and she was very rude. She didn't care about doing the right thing...just making a few bucks. KEEP YOUR PARENTS AND CHILDREN FAR AWAY FROM THIS PLACE!!! More
by NotHappy
Employees Worked With
Jaime A. Nazario
March 09, 2020
Excellent service by the team. Really enjoyed my time. Very well welcomed by the agent and done the services as per the booking schedule. waiting room was great with cookies and hot drinks. Very well welcomed by the agent and done the services as per the booking schedule. waiting room was great with cookies and hot drinks. More
by Praba
Employees Worked With
All the staff
March 06, 2020
Excellent Customer Service When dropping of my Avalon for routine service, my wife called and indicated that she could not pick me up due to illness, I asked the agent if he cou When dropping of my Avalon for routine service, my wife called and indicated that she could not pick me up due to illness, I asked the agent if he could provide me with a loaner and he stated that he might be able to do better than that. Toyota serviced my vehicle and had me on my way in less than an hour. Now that's customer service. Thank you Toyota. Gerard T. Rybicki More
by grybicki
Employees Worked With
Male agent in service area
