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Brunswick Auto Mart

Brunswick, OH

4.7
2,933 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,933 reviews

August 12, 2020

Oil change and rotate tires. Mazda service. Didn’t clamp down air filter reservoir. Car ran loud. Fixed my self. How about a free oil change next time? Thanks More

by Larry.bielecki
Recommend Dealer
Yes
Employees Worked With
Service employees
Aug 13, 2020 -

Brunswick Auto Mart responded

Larry, Sorry for the trouble. Please contact me for a courtesy service at cdodds@brunswickautomart.com. Thanks.

August 11, 2020

This was our first purchase at Brunswick Auto Mart, and we were delighted with it! The service was great, the paperwork was done quickly, and the salesman was friendly and most professional. We would HIGHL More

by cat
Recommend Dealer
Yes
Employees Worked With
Ryan
August 11, 2020

Covid compliant all the way, and fast also. Always fast friendly service here. They were also Covid compliant with the seating, waiting in your cars and dealing with the public. Appointment time More

by waltercm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Montaque
August 10, 2020

They charged me for and oil change that was suppose to be free!!! And the receptionist laughed at me and said well it expired to bad. More

by royjoshua55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
Aug 12, 2020 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We would like to learn more about what happened in order for us to handle this situation differently in the future. Please contact our General Manager cdodds@brunswickautomart.com.

August 10, 2020

I live in Massachusetts and leased a Toyota Tacoma from Brunswick auto mart in Ohio. I was browsing on line cause I could not find one in Massachusetts and someone contacted me right away. The salesman a More

by Happy
Recommend Dealer
Yes
Employees Worked With
Joe K
August 10, 2020

Took my Jeep Wrangler in for normal service and to have the brakes checked. Estimate for rear brakes only including parts $500. I checked the parts at a local auto parts store, under $200. Even OEM parts More

by Frank61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy
Aug 12, 2020 -

Brunswick Auto Mart responded

Frank, We appreciate you taking the time to leave us a review, and for the kind words about our customer service. As for your brakes, our prices for parts and service are highly competitive with other dealerships and auto shops in the area. Should you wish to share any more feedback, please contact our General Manager cdodds@brunswickautomart.com. Thank you.

August 05, 2020

After sale, relationship over ! Bought a Subaru, which we love. Emailed some questions about warranty to salesman and finance guy (who sold me the warranty). I received a very shor More

by dg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Helms, Norman Hoelk
Aug 12, 2020 -

Brunswick Auto Mart responded

Thank you for taking the time to share your experience, we would like to look into further to better understand the situation and find a solution. Please email our General Manager at cdodds@brunswickautomart.com with your contact information. We appreciate your business and look forward to turning this around for you.

August 05, 2020

Added Remote Start Excellent customer service. From intake to follow-up. Everyone seemed eager to help and the service was completed timely and efficiently. This was More

by New to Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Kiss, Jon, Johnathan
August 04, 2020

Great service as usual at Brunswick Automart!Rob Fleming always works great with me and treats other customers I've seen there in high regard!!! More

by Tglide27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fleming
August 04, 2020

First time purchasing a Subaru from Brunswick AutoMart, everyone in the service department was very friendly & helpful. I was very impressed when I received the quote for the service completed. More

by Timzuch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Madaras
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