
Brunswick Auto Mart
Brunswick, OH
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I leased my 2020 Subaru Forester Sport from Brunswick Auto Mart and it was THE BEST car buying experience I've ever had. Very professional, very courteous and very easy to deal with. Once my car was read Auto Mart and it was THE BEST car buying experience I've ever had. Very professional, very courteous and very easy to deal with. Once my car was ready for pick up, I was only there for about 40 minutes which amazed me. No dealing with the financial office and they didn't try to make me buy anything I didn't want or need. Cant recommend them enough! More
Service department did not diagnose original problem and sent me home with a dead battery. When I returned, they said it would take a while and offered to send me home in a tiny little car that I do not fi sent me home with a dead battery. When I returned, they said it would take a while and offered to send me home in a tiny little car that I do not fit into. After loudly protesting for quite a while, the service manager gave me his demo, which was the same as my car. They called me 28 days later to pick up my car. Many people would have been stuck driving a much different car than they bought. My car had 5,000 miles and should not have been in service for a month. The final insult was sending me home in my six month old car with two inches of dust and dirt on it. Couldn't be bothered to wash a car that had been sitting outside for 28 days. Thanks. More
Excellent customer service experience. Thank you for letting us know of all the options that are available. We would definitely recommend this dealership to our friends and family. letting us know of all the options that are available. We would definitely recommend this dealership to our friends and family. More
i bought my 2020 jeep here and i'm impressed with sales and service i have had a few issues and each was handled promptly, efficiently and politely and service i have had a few issues and each was handled promptly, efficiently and politely More
I come to Brunswick Subaru for all of my service even though I purchased my Outback from another dealership. Over the years, all of the staff I have worked with, most recently David, have been courteous though I purchased my Outback from another dealership. Over the years, all of the staff I have worked with, most recently David, have been courteous, professional and most helpful when communicating my vehicle's needs or reporting the "check up" results. I appreciate the express oil change option as well. More
I purchased my 2014 Forester from Brunswick Subaru and have had it serviced there regularly. Over the years I found the staff to be courteous and professional, never trying to sell me something I didn't n have had it serviced there regularly. Over the years I found the staff to be courteous and professional, never trying to sell me something I didn't need. Because of the excellent service, I just purchased a 2020 Outback from them. Minville Thompson, the Salesperson, was professional, courteous and very helpful providing useful information to help me decide between the Forester and Outback. He was not trying to sell me a car, he listened to me and helped me with my choice. I couldn't ask for more. They will continue have my business in the future. More
I bought a used Jeep from Brunswick Auto Mart a little over six months ago. I have been in for service twice to the dealership and both times they have exceeded my expectations. They have truly stood co over six months ago. I have been in for service twice to the dealership and both times they have exceeded my expectations. They have truly stood committed to their "Certified Vehicle" designation. More
Service We were pleased with how we were treated when we arrived. David Dang was efficient and professional. Although he said it would take 1 and 1/2 hours, We were pleased with how we were treated when we arrived. David Dang was efficient and professional. Although he said it would take 1 and 1/2 hours, it was less than that. More
Third time dealing with Brunswick Auto Mart. First class operation all the way. Tony Williams was our salesman, and honestly he is the best salesman I have ever dealt with.. I have dealt with many dealers i operation all the way. Tony Williams was our salesman, and honestly he is the best salesman I have ever dealt with.. I have dealt with many dealers in my years this truly is at the top of my list. More